
This full-time Customer Support Representative role is based on-site in North Canton and focuses on providing technical and billing assistance for Spectrum's residential Internet and Voice services. The position involves managing inbound calls to troubleshoot connectivity issues, process payments, and resolve customer inquiries within a 24/7 call center environment. Key responsibilities include active listening, problem-solving, and maintaining a positive customer experience while adhering to a rotating shift schedule that includes weekends and holidays. The role is appealing for its comprehensive training program, opportunities for career growth within a Fortune 100 company, and a supportive, energetic team culture that values continuous learning and professional development.

