
The Helpdesk Technician I role serves as the primary support contact for SyberJet Aerospace, an innovative manufacturer of high-performance business jets based in Chandler, Arizona. This entry-level position focuses on delivering Tier 1 end-user assistance, resolving hardware and software issues, and managing user accounts across Windows, Linux, and Microsoft 365 environments. Key responsibilities include triaging support tickets, deploying and imaging workstations, maintaining IT asset inventory, and ensuring strict adherence to aerospace compliance standards like CMMC 2.0 and ITAR. The role is appealing for its collaborative, engineering-driven culture and the unique opportunity to support cutting-edge aircraft development. It offers a clear career path into advanced IT and cybersecurity positions with strong support for professional growth and certification. The position is primarily on-site at the headquarters with occasional remote support for other locations, requiring flexibility to assist on the manufacturing floor.






















