Epic Scheduling Optimization Specialist
Not Disclosed•Full-TimeRemote
location_on940, Oriole Drive, Virginia Beach, Virginia, 23451, United States
About the Team
Sentara Health is a close to 30,000-member workforce dedicated to the mission "to improve health every day." We pride ourselves on the diversity and inclusiveness of our organization, ensuring our workforce reflects the communities we serve. Diversity, inclusion, and belonging are guiding principles that shape our culture.
About the Role
We are seeking an EPIC Scheduling Optimization Specialist to join our team in a fully remote capacity. This role is pivotal in developing, maintaining, and optimizing provider, resource, and departmental scheduling tools within the Epic platform. By managing templates and decision trees, you will ensure consistency, accuracy, and operational alignment across all departments, directly supporting access to care, productivity targets, and the overall patient experience.
You will collaborate closely with Ambulatory Services Division leadership, operations, project management, and IT teams. Your work will involve analyzing scheduling data to identify trends and recommending improvements, while also leading provider onboarding and offboarding projects. This position requires a passion for improving access operations through innovative, data-driven solutions and strong analytical skills.
Hiring Process
Candidates must possess a High School Diploma and obtain Epic Cadence Certification within one year of hire. The role requires three years of direct experience working with Epic scheduling templates and decision tree configurations.
Equal Opportunity & Culture
Sentara Health is an equal opportunity employer. We are a tobacco-free environment committed to creating a workplace where everyone feels they belong.
Remote Work Eligibility
For positions available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Work location
Work model: Remote
940, Oriole Drive, Virginia Beach, Virginia, 23451, United States
Virginia Beach, Virginia
Similar Job Opportunities
Skills, education and keywords
Skills: Epic Cadence Certification, Epic Scheduling Templates, Decision Trees, Epic Reporting Tools, Microsoft Excel, Power Bi, Tableau.
Education: High school Diploma required.
Frequently asked questions about Epic Scheduling Optimization Specialist at Sentara Health
What does a Epic Scheduling Optimization Specialist at Sentara Health do?expand_more
Day-to-day, the Epic Scheduling Optimization Specialist at Sentara Health will build, maintain, and troubleshoot epic scheduling templates, visit types, modifiers, and decision trees; support daily epic scheduling configuration needs across ambulatory departments; collaborate with clinical and operational leaders to align scheduling strategies and resolve build issues; and analyze scheduling data to identify trends, root causes, and recommend improvements.
What are the requirements for this Epic Scheduling Optimization Specialist role?expand_more
To qualify for the Epic Scheduling Optimization Specialist at Sentara Health position, applicants should have: High school Diploma; Epic Cadence Certification (must be obtained within 1 year of hire); 3 years of direct experience working with Epic scheduling templates and decision tree configurations; Proficiency in Microsoft Excel; and Experience with Epic reporting tools.
Where is the Epic Scheduling Optimization Specialist role at Sentara Health located?expand_more
Epic Scheduling Optimization Specialist at Sentara Health is based in 940, Oriole Drive, Virginia Beach, Virginia, 23451, United States. This is a remote role.