
The Director, Retail Operations role leads the Panera bakery-cafe market in Rochester and Minneapolis, acting as an owner to translate brand objectives into successful execution. Key responsibilities include developing strategic plans to drive sales and profitability, coaching cafe management teams to uphold operational standards, and fostering a diverse, inclusive culture through comprehensive people development. The position appeals to leaders who value building high-performing teams and protecting brand integrity while working in a mission-driven environment focused on guest and associate well-being. The role requires significant travel within the market and occasional overnight trips to support cafe locations.




