Product Support Jobs

The Treasury Product Associate - Payments role is an analytics and risk-management position embedded within the US Real-Time Payments Product team at Bank of America. The incumbent supports the intersection of data, risk, and commercial strategy by owning market monitoring cadences, translating complex findings into executive-ready insights, and building business cases to guide prioritization decisions. Key responsibilities include developing performance dashboards, managing risk routines, and collaborating cross-functionally with product, operations, and technology partners to ensure audit readiness. This position appeals to self-managing analysts who thrive in a regulated, high-stakes environment and offers opportunities to advance into product management. The role is based on-site at the New York headquarters with a structured in-office culture, providing a platform to drive responsible growth and make a tangible impact on the future of payments.

This role serves as a Product Delivery Specialist focused on optimizing Jira and Jama platforms for software development teams. The position involves applying systems analysis techniques to ensure functional specifications are met, creating comprehensive test documentation, and maintaining performance standards. Key responsibilities include guiding teams on effective Jira usage for planning and tracking, supporting requirements management through Jama, and facilitating collaboration between product, engineering, and quality groups. The role appeals to candidates seeking to leverage their expertise in SDLC processes to improve workflow efficiency and audit readiness. It offers a remote work arrangement within a collaborative environment dedicated to continuous improvement and practical tool adoption.

This role involves joining the Hermes Beauty Artistry Talent Pool to provide boutique selling support and beauty advisory services within the Omnichannel Customer Development team. The position focuses on delivering exceptional client consultations, performing product demonstrations, and managing appointments to enhance the luxury shopping experience. Key responsibilities include maintaining visual and hygiene standards, staying current on beauty trends, and collaborating with store associates to drive customer satisfaction. The opportunity is appealing for individuals passionate about luxury beauty, offering a professional environment with tailored coaching, virtual training during launches, and a schedule planned in advance. The role supports iconic brand events and product launches while allowing team members to contribute to a global company known for its artisanal heritage and commitment to diversity.

The Account Support Specialist role sits within the off-street program team at Arrive, a global urban mobility platform. This position serves as the primary liaison for approximately 600 private property owners and parking operators, blending client support with account management. Key responsibilities include managing a high-volume Zendesk ticket queue, executing account updates such as rate changes and zone creation, and providing product training on the ParkMobile dashboard. The role appeals to collaborative problem-solvers who wish to directly impact city livability while working in a fast-paced, growth-oriented environment. The position is based in Atlanta, GA, and offers the opportunity to contribute to continuous process improvements within a mission-driven organization.

The Product Manager, Accessories role drives the strategic growth and profitability of Elevate's roofing business within the Amrize family of brands. This position is responsible for managing the product P&L, developing market strategies, and leading the product roadmap from concept to launch. Key duties include analyzing market trends and competitive landscapes, optimizing the product portfolio for cost and efficiency, and collaborating with sales teams to identify customer needs and strategic partnerships. The role appeals to professionals seeking to impact a people-first company with a 45-year legacy in the construction industry. It offers the opportunity to work with best-in-class products while fostering deep industry pride. The position is based in Nashville or Remote within the US, with travel required up to 25%.

The Product Manager, Accessories role leads the strategic growth and P&L for Elevate's roofing accessories within the Amrize family of brands. Key responsibilities include developing product roadmaps, analyzing market trends and competitive landscapes, and optimizing the product portfolio for cost and efficiency. The position requires close collaboration with sales and technical teams to drive innovation and launch new solutions. This opportunity appeals to professionals seeking to impact the construction industry with a people-first culture, offering remote flexibility with up to 25% travel. The role provides access to extensive training, career development resources, and a mission to deliver reliable building solutions across North America.

This senior-level Principal Product Marketing Manager role at NetApp serves as the strategic voice of the customer and go-to-market orchestrator for enterprise data infrastructure solutions. The position involves owning end-to-end messaging and positioning, conducting deep market analysis to shape product roadmaps, and leading complex product launches with integrated sales enablement. Key duties include translating technical capabilities into business value narratives, developing solution frameworks for areas like AI and hybrid cloud, and driving analyst and event engagement. The role appeals to experienced professionals seeking to work in a culture that rewards bold thinking and ownership within a hybrid work environment. It offers the opportunity to influence high-impact strategies for a trusted partner in the cloud and storage industry while balancing professional ambition with personal flexibility.

The Senior Product Manager role at GE Appliances focuses on leading the North American Air and Water OEM business as an execution owner and strategic driver. Key responsibilities include developing multi-year product roadmaps, managing new product introduction from concept to production, and aligning cross-functional teams to deliver complex HVAC and water heating solutions on time and within budget. The position appeals to entrepreneurial leaders by offering the opportunity to shape product strategy, manage P&L performance, and bridge the gap between engineering and OEM partners. The role is based in Louisville, Kentucky, with a flexible work arrangement that balances business needs with individual requirements, supported by a culture emphasizing inclusion, belonging, and the freedom to innovate.

The Account Support Manager - Technology role serves as a strategic partner within the supply chain services division, focusing on healthcare system members. Key responsibilities include developing deep knowledge of pharmacy, dietary, and purchased service solutions, creating outcome improvement plans to drive savings, and managing strategic relationships with suppliers and clients. The position involves analyzing financial data to support quarterly business reviews, coaching members on contract utilization, and assisting with product implementation projects. This opportunity appeals to professionals seeking a remote position with moderate travel, offering a collaborative culture recognized for ethical leadership and employee satisfaction. The role provides significant growth potential through professional development resources and the chance to impact national healthcare transformation.

This Product Design Lead role at Cheez involves shaping the visual and experiential direction of an early-stage consumer social app that uses facial recognition to share photos. The position requires close collaboration with a high-caliber engineering team to create intuitive mobile interfaces, develop comprehensive user flows and prototypes, and conduct usability testing to drive iterative improvements. Key duties include building the company's design system and advocating for user-centered principles. The opportunity is appealing due to the chance to own projects in a fast-paced environment, work with a supportive and inclusive culture, and contribute to a unique product at the forefront of social technology.

The Product Portfolio Manager role at PPG's Danco division serves as a strategic thought leader responsible for driving the growth and evolution of core plumbing product categories. Key responsibilities include developing multi-year product roadmaps, leading new product development from concept to launch, and partnering cross-functionally with sales, marketing, and operations to optimize supply chain and profitability. This position appeals to commercially-minded professionals who thrive in dynamic retail environments, offering the opportunity to influence high-level business decisions and drive innovation. The role is based on-site at a campus featuring a fitness facility and restaurant, with access to comprehensive employee development programs and a collaborative culture focused on continuous improvement.

This Sales Support Specialist role within Global Payments' Merchant Sales Support Team acts as a critical bridge between sales representatives and clients to facilitate deal closure and merchant onboarding. The position involves providing timely technical and operational answers to sales inquiries, preparing solution documentation, and troubleshooting payment platform issues to ensure seamless implementation. Key responsibilities include managing pre and post-sale support, coordinating with internal teams to resolve complex problems, and translating technical payment capabilities into clear explanations for various audiences. The role appeals to candidates seeking a dynamic environment where precision and relationship-building directly impact business success, offering opportunities to work with cutting-edge payment technologies and a collaborative culture that values operational excellence and professional growth.

The In-plan Client Support Advisor role within Corebridge Financial's Retirement Education Center focuses on supporting financial professionals and their clients through remote partnerships. Key responsibilities include contacting existing plan participants to educate them on investment products, developing strategies to improve plan participation, and referring clients to local advisors based on identified needs. The position is appealing for its focus on servicing existing relationships rather than cold calling, offering a supportive environment with comprehensive training, mentorship, and company-paid licensing. The role provides a flexible work arrangement with remote options, a strong emphasis on work-life balance including generous paid time off, and opportunities for professional growth within a collaborative, inclusive culture.

This full-time Product Manager role at Pulse Electronics, a subsidiary of YAGEO Group, is based in Vancouver, WA, and focuses on driving growth for passive electronic components. The position involves developing marketing strategies for new product launches, managing budgets, and overseeing content distribution across digital and print channels. Key responsibilities include building relationships with OEM customers and distributors, coordinating trade show participation, and collaborating cross-functionally with R&D and supply chain teams. The role offers the appeal of working within a global, innovative culture that values continuous improvement and offers significant career growth opportunities. Employees contribute to meaningful technological advancements in sectors like electric vehicles and AI while enjoying a collaborative environment with up to 30% travel required.

This Senior Technical Support Engineer role operates within Zip's Customer team, focusing on the AI-driven enterprise procurement platform. The position serves as the highest internal escalation point, requiring deep expertise in troubleshooting complex integrations, APIs, and workflow engines for marquee enterprise clients. Key responsibilities include diagnosing critical technical issues, collaborating directly with Engineering to resolve bugs, and optimizing internal triage processes to improve operational efficiency. The role appeals to candidates seeking high-impact work in a rapidly growing fintech environment backed by top-tier investors. It offers a unique hybrid schedule of three weekdays and two weekend days, providing flexibility while ensuring coverage for global customers. The position includes equity, comprehensive health benefits, and a collaborative culture that values ownership and innovation.

This Tier 2 Application Support Engineer role combines senior-level development with production support within a mission-driven financial organization. The position involves designing and implementing complex applications, translating technical specifications into code using Java or Python, and optimizing operational stability through automation. Key responsibilities include managing the full software lifecycle, mentoring junior staff, and participating in on-call incident response for live systems. The role appeals to candidates seeking growth through a collaborative hybrid work model that balances flexibility with in-person connection. It offers the opportunity to work with cloud technologies and modern monitoring tools while contributing to the long-term financial wellbeing of clients in a culture focused on continuous learning and high-impact outcomes.

The Sales Support Specialist serves as the primary liaison between field sales professionals and internal operations, overseeing the complete order lifecycle from entry to delivery. Key responsibilities include managing order flow to ensure timely shipping, resolving system and credit holds, and providing analytical reports to identify business development opportunities. The role also involves training sales teams on the Sales Portal and collaborating with IT to resolve technical roadblocks. This position appeals to candidates seeking a dynamic environment where strong organizational and analytical skills directly impact team performance and customer satisfaction. The role requires proficiency in SAP and Excel, with a focus on cross-departmental collaboration and process improvement.

The Tech Data Product Owner role at Kestra leads the development and adoption of trusted master data as a core enterprise capability within the Data Product Management team. Key responsibilities include defining and evolving master data products like Client and Account domains, partnering with governance teams to establish data standards, and driving adoption across analytics, AI, and operational use cases. The position serves as a vital liaison between business leaders and technical teams to ensure solutions align with strategic objectives. This opportunity appeals to candidates seeking a role at the intersection of strategy and delivery, offering the chance to shape enterprise data assets in a collaborative environment. The position requires experience with cloud platforms like Azure and Agile methodologies, supporting a mission to deliver measurable value through high-quality data products.

This full-time Product Manager role within the banking sector focuses on balancing business, technology, and design priorities to deliver innovative financial products. The position requires five years of banking experience and involves developing strategic roadmaps, analyzing market trends, and defining product visions for large-scale online initiatives. Key responsibilities include collaborating with cross-functional teams to prioritize features, managing the product backlog within a Scaled Agile framework, and ensuring alignment with compliance and risk standards. The role appeals to candidates who enjoy moving between high-level strategy and tactical execution in a results-driven environment. It offers opportunities to lead distributed teams with minimal travel and provides a comprehensive benefits package including health coverage, retirement plans, and paid time off.

This full-time New Product Manufacturing Engineer role within CACI's Optical and Photonic Solutions team focuses on transitioning custom photonic hardware from design to low-rate production for US Government applications. Key responsibilities include leading product transitions, developing production plans and work instructions, and overseeing laboratory technicians in building high-power photonic sources. The position requires coordinating with cross-functional teams to ensure quality compliance and schedule adherence. The role offers a flexible work arrangement with up to 10% local travel and appeals to candidates seeking a culture of integrity and continuous growth. Employees benefit from autonomy, robust learning resources, and a mission-driven environment dedicated to national safety.

This hybrid Senior Product Manager and Account Manager role at NineTwoThree AI Studio involves leading the end-to-end launch of digital products for diverse clients in a fully remote, collaborative environment. The position requires managing two to three active projects simultaneously, acting as the client's Head of Product to define roadmaps, translate visions into user stories, and coordinate cross-functional teams through to launch. Key responsibilities include conducting market research, facilitating client meetings, managing scope and expectations, and supporting sales initiatives. The role is appealing due to the opportunity to work with cutting-edge AI and machine learning technologies, gain exposure to various industries, and enjoy a flexible schedule with 20 to 25 days of annual vacation. The company fosters a fast-paced, nimble culture that values curiosity, professional development, and a strong sense of humor.

This Technical Product Manager role within the Data & Analytics organization focuses on driving the strategy and roadmap for internal data solutions. The position involves collaborating with engineering and data science teams to translate business needs into scalable products, while integrating advanced technologies like artificial intelligence and machine learning. Key responsibilities include managing end-to-end project roadmaps, ensuring data governance and integrity, and fostering a product-led culture through transparent communication. The role is appealing due to the opportunity to influence decision-making across a Fortune 500 company with a strong mission of community support. It offers a dynamic environment for professional growth, access to modern data stacks, and a collaborative culture that values innovation and lifelong learning.

This Principal Individual Contributor role within Humana's Supplemental Benefits Operations team focuses on the strategic execution and lifecycle management of the Spending Account Card. The position serves as a key thought partner to the Director, translating high-level strategy into actionable plans for benefit design, regulatory compliance, and operational optimization. Key responsibilities include leading cross-functional initiatives with technology and finance teams, managing vendor relationships, and ensuring adherence to CMS regulations while driving continuous improvement in member experience. The role offers the appeal of working for a leading healthcare organization with a mission to improve community well-being, providing significant autonomy to influence complex, high-visibility projects. While the position is primarily remote with a strong preference for Louisville, Kentucky, it includes occasional travel for meetings and training.

This senior consultant role within TransUnion's Global Data Access Solutions team focuses on driving strategic product initiatives for data enrichment and cloud-based delivery platforms. The position involves collaborating with leadership to expand product availability into global markets like the UK and India, integrating AI tools, and coordinating cross-functional efforts to launch new features. Key responsibilities include defining three-year planning strategies, creating executive-level presentations, and gathering customer insights to shape the go-to-market approach. The role appeals to candidates seeking to work with cutting-edge cloud technologies such as Snowflake and GCP in a high-growth environment. It offers a hybrid work arrangement requiring two days in the office and provides access to comprehensive benefits, career development resources, and a culture that emphasizes professional growth and work-life flexibility.

The Product Development - Seat Complete Engineer role at Ford focuses on designing and launching advanced seat systems that define vehicle comfort and safety. Key responsibilities include managing the full product lifecycle from concept to launch, overseeing quality, weight, cost, and timing, and leading cross-functional integration efforts with suppliers and internal teams. The position requires utilizing CAD tools for design verification and ensuring compliance with federal regulations. This opportunity appeals to engineers seeking to make a tangible impact on the driving experience within a culture that values innovation and sustainability. The role offers a hybrid work arrangement near Ford hubs and provides access to extensive professional growth, flexible family care, and comprehensive employee benefits.