Insurance Product Management Principal - Supplemental Benefits Operations
Not Disclosed•Full-TimeHybrid
location_onHybrid
About the Team
The Supplemental Benefits Operations (SBO) team within Humana's Enterprise Growth organization manages Medicare Mandatory Supplemental Benefits (MSBs) that meaningfully shape member experience, operational performance, and regulatory outcomes. As a leading U.S. healthcare company, Humana is dedicated to making it easier for millions of people to achieve their best health through its insurance services and CenterWell healthcare services.
About the Role
This position serves as a Principal Individual Contributor and the Director's primary thought partner and execution lead for the Humana Spending Account Card, a highly strategic, member-centric supplemental benefit. Reporting to the Director of Supplemental Benefits Operations, you will translate strategy into execution, supporting the design, implementation, optimization, and governance of the Spending Account Card across its full lifecycle.
Operating with a high degree of autonomy, you will lead complex bodies of work, influence cross-functional teams, and serve as a recognized subject-matter expert while remaining aligned to the Director's strategic direction. You will partner closely with product development, operations, technology, compliance, finance, analytics, and external vendors to ensure benefit solutions are compliant, operationally sound, scalable, and continuously improving.
Hiring Process
As part of our hiring process, we utilize HireVue, an interviewing technology designed to enhance our decision-making ability. This allows us to quickly connect and gain valuable information regarding your relevant skills and experience at a time that is best for you.
Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into the official application on Humana's secure website.
Location & Work Model
There is a strong preference for candidates located in Louisville, KY, though the role is open to remote candidates. While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Home or Hybrid employees must work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information and meet specific internet speed criteria.
Equal Opportunity Employer
Humana is an Equal Opportunity Employer. It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana also takes affirmative action to employ and advance individuals with disabilities or protected veteran status in compliance with Section 503 of the Rehabilitation Act and VEVRAA.
Similar Job Opportunities
Skills, education and keywords
Skills: Medicare, Medicare Advantage, Supplemental Benefit Programs, Third-Party Risk Management, Risk Mitigation, Governance, Credit, Prepaid, Digital Payment Products, Fintech.
Education: Bachelor's degree required; Graduate degree (MBA, MPH, PhD, or similar) preferred.
Frequently asked questions about Insurance Product Management Principal - Supplemental Benefits Operations at Humana
What does a Insurance Product Management Principal - Supplemental Benefits Operations at Humana do?expand_more
In this Insurance Product Management Principal - Supplemental Benefits Operations at Humana role, you will lead execution of benefit design and structural changes aligned to cms regulations; oversee benefit configuration, system setup, testing coordination, and quality assurance; partner with the director on vendor management for card processing and benefit administration; and identify opportunities to improve member experience and operational efficiency.
What are the requirements for this Insurance Product Management Principal - Supplemental Benefits Operations role?expand_more
To qualify for the Insurance Product Management Principal - Supplemental Benefits Operations at Humana position, applicants should have: Bachelor's degree; 8+ years of experience in strategy, healthcare, financial services, payments, or regulated environments; Experience with vendors, operations, and compliance-driven requirements; and Prior experience interfacing and presenting with senior leadership.