Customer Support Jobs

This full-time Customer Support Specialist role within the Treasury Operations Division focuses on providing technical system support for commercial banking activities. The position involves resolving low to medium complexity customer issues, managing cases through Salesforce, and offering hotline training for network and mainframe systems. Key responsibilities include processing account maintenances, assisting with security password resets, and troubleshooting Clover point of sale hardware. The role appeals to candidates seeking a collaborative culture that prioritizes employee growth and development over 160 years of history. It offers a hybrid work arrangement requiring two days in the office after training, alongside opportunities for career advancement and comprehensive benefits.

The Customer Support Technician 1 role operates within the Call Center team at Opus IVS, supporting independent repair shops with intelligent vehicle diagnostics and programming. Key responsibilities include managing inbound client calls, accurately documenting interactions in the CRM, and utilizing OEM resources to troubleshoot products and program vehicle ECUs. The position appeals to individuals seeking a dynamic environment where they can apply their problem-solving skills to help shops complete complex repairs safely. The role offers a supportive culture with opportunities for career advancement, comprehensive benefits including tuition reimbursement, and a collaborative atmosphere focused on making a difference in the automotive industry.

This onsite Customer Support Associate role within Accenture Flex focuses on delivering high-quality service to users of a digital platform. The position involves addressing account-related inquiries, clarifying technical issues, and educating users on effective platform utilization through outbound calls and direct communication. Key responsibilities include meeting daily performance targets, maintaining high customer satisfaction ratings, and escalating complex cases to team leads or subject matter experts. The role appeals to candidates seeking experience with a global professional services organization, offering access to world-class learning resources and a diverse, collaborative network. The position requires flexibility to work various shifts including weekends and holidays, with a mandatory relocation to San Antonio, Texas.

The Manager, Customer Support role oversees help desk operations and defines service levels for a multi-platform IT environment. Key responsibilities include establishing processes to track and resolve customer issues, analyzing technical performance against industry standards, and developing troubleshooting procedures for computer systems. The position involves managing and mentoring supervisors and technical staff while reporting to senior IT executives. This opportunity appeals to experienced professionals seeking a middle management role within a structured government contract framework, offering the chance to drive service quality and team development in a dynamic support setting.

This full-time Customer Support Specialist role is based in Dallas and focuses on operational support for API, a global leader in crew accommodation solutions. The position involves managing client requests for hotel and transportation reservations, coordinating with internal teams and external vendors to resolve logistical challenges, and maintaining accurate records within proprietary systems. Key responsibilities include prioritizing urgent client needs, negotiating with service providers, and ensuring high-quality service delivery across various communication channels. The role appeals to individuals seeking a dynamic environment where technology and travel intersect, offering opportunities to develop strong relationship management skills within a collaborative team. Candidates must be flexible to work varied shifts, including evenings and weekends, in a professional office setting.

This full-time Customer Support Specialist role at Aristocrat Interactive involves providing exceptional service to players within the regulated online gaming industry. Key responsibilities include troubleshooting technical issues across various devices, managing inbound and outbound communications via phone and chat, and delivering marketing offers to VIP clients while maintaining strict service level agreements. The position is appealing for its opportunity to join a global leader in gaming content and technology, fostering a culture centered on player satisfaction and collective brilliance. The work arrangement requires a hybrid schedule with at least 50% of shifts spent in the office, necessitating a camera-ready environment and reliable internet connectivity.

This full-time Customer Support Specialist role at Aristocrat Interactive focuses on delivering exceptional service to players within the regulated online gaming industry. The position involves managing inbound and outbound communications across phone, chat, and email channels while troubleshooting technical issues for various devices. Key responsibilities include processing account inquiries, communicating VIP marketing offers, and maintaining strict service level agreements for response times. The role appeals to candidates seeking a dynamic environment with a mission to bring joy through play, offering a hybrid work arrangement that requires approximately 50% on-site presence. The position provides opportunities for professional growth within a global team of over 8,500 employees and includes a comprehensive benefits package.

The Sauna & Steam Customer Support Specialist role at Bathing Brands is a trade-focused technical support position designed for individuals with mechanical, construction, or equipment repair backgrounds. The role involves providing phone and email assistance to residential and commercial clients, troubleshooting physical systems like wiring and plumbing, and guiding customers through installation challenges. While prior sauna expertise is not required, the position demands strong mechanical aptitude and problem-solving skills to learn specialized product systems. The job offers a hybrid work arrangement with required in-office collaboration, a supportive culture focused on health and wellbeing, and comprehensive benefits including retirement matching and paid community service days.

The Commercial IA Support Agent role at GEICO involves assisting independent insurance agencies and their customers within the Dallas, Texas office. Key responsibilities include managing high-volume incoming calls, providing expert guidance on coverage and underwriting, and supporting policy changes and troubleshooting for both sales and service functions. The position appeals to motivated individuals seeking a career with significant growth potential, as many associates receive promotions within their first year. The role offers a supportive culture focused on shared success, access to personalized development programs, and a comprehensive benefits package including tuition assistance and workplace flexibility options.

This senior-level server support role at Worldwide TechServices involves providing on-site technical repair and troubleshooting for a diverse range of client hardware, including desktops, laptops, and servers. The position requires direct interaction with clients to resolve technical issues, manage service calls within strict service level agreements, and maintain accurate real-time reporting of all activities. Key responsibilities include handling asset inventory, adhering to safety policies, and performing physical tasks such as lifting equipment up to 50 pounds. The role is appealing for its opportunity to work with global technology leaders, offering a dynamic environment that values professional growth through OEM certifications. The position is primarily field-based, requiring a valid driver's license, reliable transportation, and the ability to travel long distances or accept occasional overnight assignments to serve various client locations.

This entry-level Event Marketing Assistant role supports a fast-growing team in planning and executing promotional events, trade shows, and conferences. Key responsibilities include coordinating event logistics, developing marketing strategies, managing attendee registration, and analyzing performance metrics to identify new opportunities. The position offers hands-on experience in brand engagement and provides strong potential for career advancement within event management. Candidates benefit from a collaborative team environment, ongoing professional development, and the chance to work on live campaigns while staying current with industry trends.

The Network Engineer II role at Lumen focuses on enhancing network design, optimizing performance, and supporting DWDM systems within a fully remote U.S. team. Key responsibilities include configuring and maintaining network infrastructure, designing project architectures, and providing technical mentoring to junior engineers. The position also involves creating technical documentation such as Method of Procedures and collaborating with cross-functional groups to ensure service reliability. This opportunity appeals to candidates seeking a collaborative culture built on trust and transparency, offering the flexibility to work from home while contributing to a mission that connects the world. The role requires availability for 24/7 support cycles and occasional off-hours escalations to maintain continuous network operations.

This full-time or part-time Remote Customer Service Representative role within the Customer Support & Patient Services department at ADF Medical Services Inc. focuses on delivering exceptional support to patients and clients from a home office. Key responsibilities include managing inquiries across phone, email, and chat channels, providing accurate information regarding services and billing, and resolving concerns with empathy while maintaining strict HIPAA compliance. The position offers a supportive and collaborative remote team environment with flexible scheduling options. It is particularly appealing for those seeking career growth opportunities within a mission-driven organization that values professional development and work-life balance.

This entry-level field technician role at Worldwide TechServices involves repairing and troubleshooting desktops, laptops, and related infrastructure for diverse global clients. Key responsibilities include performing on-site hardware diagnostics, managing customer interactions to resolve technical issues, and maintaining accurate real-time reporting and inventory control. The position requires a valid driver's license, reliable transportation, and the ability to travel to various client locations, including occasional overnight assignments. The role appeals to individuals seeking hands-on technical experience in a dynamic environment, offering opportunities to develop OEM certifications and work with leading technology providers. Success in this position relies on strong communication skills, physical capability to handle equipment, and a commitment to meeting service level agreements.

This full-time Admin Support/Receptionist role provides front office administrative services for the USTDA reception area. The position involves managing visitor access, directing calls, coordinating conference room schedules, and handling general clerical tasks. Key responsibilities include maintaining professional reception logs, organizing meeting logistics, and ensuring the front desk area remains organized and welcoming. The role appeals to candidates seeking a stable environment within a government agency where strong interpersonal skills and Microsoft Office proficiency are valued. The position requires on-site presence during normal business hours and offers the opportunity to support a professional office environment with a focus on customer service and operational efficiency.

This full-time Admin Support and Information Specialist role provides essential administrative and information management services within a professional office environment. The position involves maintaining records and information management systems, supporting operational reporting and data entry, and coordinating travel and conference room logistics. Key duties also include assisting with onboarding, providing technical support to agency personnel, and driving workflow improvements. The role is appealing for its focus on process coordination and the opportunity to work with diverse administrative functions in a structured setting. Candidates will utilize tools such as Microsoft Office and SharePoint to manage databases and generate reports. The position requires a minimum of five years of related experience and strong organizational skills, offering a stable environment for those skilled in records management and customer service.

This on-site Customer Service Agent role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. Key responsibilities include delivering world-class customer support, troubleshooting technical concerns with empathy, and processing orders while maintaining accurate account records. The position offers a supportive environment with a paid training program, opportunities for career advancement, and a stable work culture backed by a company established in 1936. Employees benefit from a comprehensive benefits package including health insurance, 401k matching, and tuition reimbursement within a cooperative team setting.

This Customer Service Representative role serves as the primary bridge between customers and the company, focusing on delivering clear, supportive, and frustration-free experiences. Key responsibilities include responding to inquiries across chat, email, and phone channels, guiding users through technical issues or order tracking, and logging interactions to identify trends for service improvement. The position appeals to those who enjoy problem-solving and building relationships, offering a collaborative environment with consistent scheduling and flexible work options. Employees benefit from paid onboarding, skill-building training, and clear internal growth pathways into senior or specialized roles, all within a culture that values active listening and professional communication.

This Customer Service Representative role serves as the primary bridge between customers and the company, focusing on delivering clear, supportive, and frustration-free experiences. Key responsibilities include responding to inquiries across chat, email, and phone channels, guiding users through technical issues or account details, and logging interactions to identify trends for service improvement. The position appeals to those who enjoy problem-solving and building rapport, offering a collaborative environment with consistent scheduling and flexible work options. Employees benefit from paid onboarding, skill-building training, and clear internal growth pathways to senior or specialized roles, all within a culture that values active listening and adaptability.

The Support Analyst role at Sierra Interactive involves providing technical and account management support for a leading real estate SaaS platform. The team operates fully remotely and focuses on helping clients successfully utilize the company's CRM and IDX website products. Key responsibilities include troubleshooting technical issues, creating clear documentation for knowledge bases, and synthesizing customer feedback to contribute to new feature development. The position appeals to candidates seeking a high-growth environment with a collaborative culture, offering comprehensive benefits including full medical coverage, a 401k match, and paid parental leave.

This full-time in-store role at LoanStar Title Loans serves as a primary point of contact for a diverse customer base across the United States. The position requires fluency in English and a second language to handle inquiries, process orders, and resolve billing or technical issues via phone, email, or chat. Key responsibilities include maintaining accurate CRM records, troubleshooting customer problems, and collaborating with internal teams to ensure high-quality service delivery. The role offers a stable schedule with rotating Saturdays and no Sunday shifts, providing opportunities for career growth within a company operating nearly 1,000 locations. The position is appealing for its focus on long-term career development, paid training, and a supportive team environment that values integrity and professionalism.

This entry-level full-time role at ASRC Federal Facilities Logistics supports procurement and warehouse operations at Schofield Barracks, Hawaii. The position involves receiving and inspecting incoming stock, managing hazardous materials, and conducting physical inventories to maintain accurate records. Key responsibilities include processing customer orders, assisting with material research, and handling administrative tasks such as expediting purchase orders and resolving shipping discrepancies. The role appeals to candidates seeking a collaborative environment with opportunities to develop skills in logistics, inventory control, and customer service. A high school diploma and basic computer proficiency are required, and the position offers a stable entry point into the federal contracting sector.

The Software Technical Support Specialist role provides remote assistance for software applications and systems within a fully distributed team. Key responsibilities include diagnosing and troubleshooting user issues via phone or chat, documenting resolutions, and collaborating with engineering teams to improve product performance. The position appeals to candidates seeking a flexible work environment with opportunities for professional growth through certification reimbursement and wellness programs. The role requires strong communication skills to explain technical concepts to non-technical users while maintaining high service standards in a U.S.-based remote setting.

The Electrical Support Engineer role within the Engineering & Design team at Mid-Continent Instruments and Avionics focuses on sustaining aircraft instruments, avionics, and electrical power systems for the aerospace sector. Key responsibilities include performing board-level and system-level troubleshooting, executing and documenting engineering tests, and conducting root-cause analysis on production issues and field returns. The position requires interpreting schematics, managing engineering change orders, and ensuring compliance with strict aviation regulations. This opportunity appeals to candidates who enjoy hands-on lab work and problem-solving within a quality-driven, aviation-focused culture. The role offers a clear pathway for professional growth into design or technical leadership while contributing directly to flight safety and reliability in a collaborative environment.

The HMIS Application Support Specialist role serves as the primary technical contact for over 40 organizations within the San Antonio/Bexar County Continuum of Care, supporting their use of the Homeless Management Information System. Key responsibilities include managing support tickets, troubleshooting data entry issues, ensuring compliance with HUD standards, and coordinating system updates with the development team. This position appeals to candidates seeking to support a critical mission in homelessness services while working in a collaborative environment. The role offers remote flexibility with the option for in-person work, provided the candidate resides in the United States.