Commercial IA Support Agent

About GEICO

At GEICO, we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. Our mission is to protect people when they need it most, and we are constantly evolving to stay ahead of their needs.

When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. We foster an inclusive culture of shared success, rooted in integrity, a bias for action, and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging that values different perspectives.

About the Role

We are looking for highly motivated and enthusiastic individuals to join our Commercial Independent Agency Support Team in Dallas, TX. As a Commercial IA Support Agent, you will be the first contact for agents and their customers, providing expert guidance to support the growth of our independent agency channel. You will assist GEICO's customers directly and support our agency partners as they sell and service policies.

This role is for people who want to support business-to-business relations with insurance agents throughout the country. If you are driven and passionate about providing excellent customer support, the Commercial Independent Agency Support position is the perfect fit for you. You will answer coverage and underwriting questions, support policy changes, and provide troubleshooting support for both sales and service functions.

Career Growth and Culture

Most associates see a promotion within their first year! We offer a career where you can learn, grow, and thrive through personalized development programs created with your career and potential in mind. You'll have access to industry-leading training, certification assistance, career mentorship, and coaching with supportive leaders at all levels. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Equal Opportunity

The GEICO Companies provide for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We do not condone or tolerate an atmosphere of intimidation or harassment and expect mutual respect by and for all associates and applicants.