Customer Technical Support Jobs

The Program Chief Engineer role at RTX leads a portfolio of software and hardware programs for the Intelligence Community, focusing on mission-critical aerospace and defense solutions. Based onsite in Aurora, Colorado, the position requires an active TS/SCI clearance and involves overseeing the technical baseline, architecture, and Agile development lifecycle. Key responsibilities include driving business capture activities, leading engineering bid reviews, managing program risks and costs, and mentoring engineering teams to ensure successful delivery. This opportunity appeals to experienced leaders seeking to work on complex, high-impact projects within a culture that values safety, innovation, and collaboration, while offering potential relocation assistance and professional growth through cross-portfolio insights.

This Senior Manager Solution Architect role within EY's Platforms Practice focuses on designing and delivering mission-critical, AI-centric digital solutions for ambitious global organizations. The position involves leading complex technical projects, managing budgets and operational risks, and serving as a trusted advisor to client executives and engineering teams. Key responsibilities include owning end-to-end architecture from concept to production, influencing engineering standards, and driving the adoption of modern cloud and AI technologies. The role appeals to candidates seeking a dynamic environment where they can shape the future of technology while developing leadership skills. It offers a hybrid work arrangement requiring frequent travel to client sites and provides access to a diverse, inclusive culture with flexible vacation policies and opportunities for continuous professional growth.

This full-time Hardware Integration Engineer role is based in Dulles, Virginia, within a multidisciplinary engineering team focused on RF systems. The position involves designing and optimizing complex RF analog and digital systems from concept through deployment, while collaborating with mechanical, software, and production groups. Key responsibilities include leading system design reviews, conducting RF link budget analysis, building prototypes, and creating comprehensive technical documentation. The role offers a flexible work arrangement with up to 10% local travel and provides a culture of integrity and trust. Employees benefit from autonomy, robust learning resources, and opportunities for continuous professional growth within a mission-driven organization dedicated to national safety.

This full-time supervisory role within the Colorado Division of Youth Services oversees direct care staff at the Mount View Youth Service Center. The position involves managing daily facility operations, including staff scheduling, youth movement, security protocols, and crisis intervention. Key responsibilities include mentoring and evaluating subordinate Youth Services Specialists, ensuring compliance with trauma-responsive care standards, and facilitating educational and behavioral programming for youth. The role appeals to candidates seeking to lead a dedicated team in a mission-driven environment focused on rehabilitation and safety. The position requires on-site presence at the facility and offers opportunities for professional growth through reflective supervision and specialized training in juvenile justice practices.

The Communications and Marketing Manager 2026 role leads the strategic brand, marketing, and communications efforts for Crossroads Charter Schools in Kansas City. This position oversees internal and external messaging, manages digital and social media campaigns, and directs community engagement and enrollment operations. Key responsibilities include developing data-driven marketing strategies, supervising the Community Engagement and Enrollment Coordinators, and serving as the primary contact for media relations and crisis communications. The role appeals to candidates passionate about urban education and equity, offering the opportunity to shape a mission-driven organization that interrupts the school-to-prison pipeline. The position fosters a collaborative culture focused on creative innovation and professional growth, requiring flexibility to work evenings and weekends while supporting a diverse community of students, families, and staff.

The Agronomy Operations Technician role supports the operations team and lead agronomists at Farmers Cooperative Society during critical seasonal periods. Key responsibilities include operating application equipment, managing warehouse inventory and product ordering, and providing technical field support such as scouting and sampling to assist with customer recommendations. The position requires maintaining equipment, handling administrative tasks to maximize agronomist sales time, and ensuring a safe working environment. This role appeals to candidates seeking a dynamic career in agriculture with opportunities for professional skill development and mentorship. The position offers a collaborative culture, comprehensive benefits including health coverage and retirement matching, and the chance to contribute directly to customer success in a fast-paced, community-focused setting. Work is performed on-site with irregular hours during peak seasons.

This senior-level remote role within Highmark Health's HNAS division supports the Account Executive team by managing complex processes and providing guidance to other Account Management Associates. The position focuses on analyzing data to identify risks, leading problem-solving sessions for critical software and operational issues, and mentoring less experienced team members. Key responsibilities include documenting deliverables, facilitating cross-functional collaboration, and driving continuous improvement in business solutions. The role appeals to candidates with experience in TPA and self-funded health insurance clients who value a culture centered on professional growth and organizational impact. It offers a fully remote work arrangement with no travel requirements, allowing for independent contribution within a collaborative, mission-driven environment.

This entry-level trainee role supports the Fire Protection team by learning the mechanics of fire sprinkler and fire alarm system installation. Key responsibilities include cutting and threading pipe, running wiring, assisting with system testing under supervision, and managing site logistics such as material staging and cleanup. The position also requires maintaining company vehicles and adhering to safety protocols. The role appeals to individuals seeking to launch a career in the trade with a focus on hands-on skill development and code mastery. Success in the position leads to state licensing and long-term employment. The work arrangement involves on-site tasks at various job locations, requiring a valid driver's license and the ability to perform physical duties.

This travel healthcare role places a Cath Lab Technologist at a facility in Dover, New Hampshire, for a day shift assignment. The position requires a minimum of one year of recent clinical experience and active certifications including ACLS, BLS, ARRT, and RCIS. Key responsibilities involve performing cardiovascular procedures and providing technical support within the catheterization laboratory. The opportunity appeals to professionals seeking to expand their clinical skills while working in a new environment. The arrangement includes comprehensive support such as paid housing, licensure reimbursement, and day-one health benefits, allowing the technologist to focus on patient care and professional growth without logistical distractions.

This full-time Technical Sales Specialist role supports the Sales department by partnering with representatives to deliver technical solutions for packaging and equipment customers. Key responsibilities include analyzing complex customer requirements, demonstrating machine capabilities, and collaborating with R&D and Engineering to refine product offerings based on field feedback. The position appeals to problem-solvers who enjoy bridging technical details with business value in a dynamic environment. The role requires significant travel, approximately 70 percent, to visit client sites and suppliers.

The Senior Cybersecurity Support Lead role at TekSynap involves leading operational security efforts for government and military clients, including the Department of Defense and Intelligence Community. Key responsibilities include managing cyber incident response, overseeing vulnerability management through tools like ACAS and VRAM, and providing technical subject matter expertise to afloat and ashore system administrators. The position requires an active Secret clearance and eight to ten years of experience in federal cybersecurity environments. This opportunity appeals to professionals seeking leadership growth within a fast-paced, high-tech organization that values agility and comprehensive information management. The work arrangement is hybrid, based primarily in Norfolk, Virginia, with occasional travel to ship visits and government sites.

The Senior Customer Solutions Manager role within AWS Sales, Marketing, and Global Services focuses on driving cloud adoption and business value for US Healthcare and Life Sciences accounts. The position involves guiding customers through complex cloud migrations, designing strategic roadmaps, and aligning technical solutions with organizational change management goals. Key responsibilities include engaging with C-suite executives to identify use cases, collaborating with cross-functional teams to optimize customer outcomes, and ensuring successful program execution. The role appeals to technologists with a strategic mindset who thrive in an inclusive culture that values innovation and continuous learning. It offers opportunities for significant career growth through mentorship and emphasizes work-life harmony with flexible working arrangements.

This Senior Technical Account Manager role supports a cybersecurity client's Solution Success team, focusing on Application Security Posture Management. The position blends pre-sales solution design with post-sales adoption, requiring collaboration with sales, engineering, and product groups to maximize customer value. Key responsibilities include leading technical demos and proofs-of-concept, architecting secure software supply chain integrations, and guiding customers through onboarding and quarterly business reviews. The role appeals to professionals seeking a high-impact environment where they can serve as a trusted advisor, shape product roadmaps based on real-world insights, and drive long-term client retention. The position offers a dynamic setting for those passionate about DevSecOps and modern software development pipelines.

This full-time Data Entry Technician role supports the Department of Justice on complex litigation matters within a service contract framework. The position involves inputting criminal and civil case data, managing court calendars, handling Freedom of Information Act requests, and maintaining accurate electronic records. Key responsibilities include verifying data integrity, preparing weekly court appearance reports, and serving as the primary contact for FOIA inquiries. The role is ideal for entry-level professionals seeking to develop technical skills in eDiscovery and legal processes through on-the-job training and certification reimbursement. CACI offers a culture of integrity with flexible time off, robust learning resources, and opportunities for continuous career growth in a mission-driven environment. The position requires a minimum of one to two years of data entry experience and may involve up to 10% local travel.

This full-time Outside Sales Representative role focuses on managing client accounts and driving business growth within the material handling and motive power battery sector. The position involves developing strong relationships with existing clients, conducting outreach to potential prospects, and leading negotiations to secure contracts. Key responsibilities include overseeing the entire sales cycle from quoting to fulfillment, delivering technical product presentations, and collaborating with cross-functional teams to tailor solutions. The role offers an appealing opportunity to advance a career in a supportive environment with a focus on client success. Benefits include a comprehensive benefits package, a 401k match, and an auto allowance to support field work. The position is designed for a proactive individual with strong communication skills who is eager to learn and contribute to team goals.

The Enrollment & Student Success Specialist role at Western Technical College supports the Strategic Enrollment Management team by monitoring student risk indicators and coordinating proactive outreach to ensure learner retention. Key responsibilities include triaging alerts from data platforms, connecting students with academic and non-academic resources, and managing enrollment metrics to inform strategic decision-making. The position also involves administrative support for division communications, publication coordination, and meeting planning. This hybrid eligible role offers flexibility with one to two days of remote work after training. The position is appealing for its alignment with a mission-driven culture focused on equity, diversity, and removing barriers to opportunity, providing a collaborative environment where employees can make a meaningful impact on student lives and community growth.

This Data Entry Clerk role supports the Onboarding and Implementation teams by processing inbound customer faxed forms and extracting critical data fields. Key responsibilities include accurately transcribing information into Google Sheets, creating labeled datasets for model training and performance evaluation, and validating live traffic to ensure data integrity. The position offers the appeal of working within a diverse and inclusive environment that values authentic contributions, while providing opportunities to support technical engineering projects and accelerate implementation timelines. The role requires strong attention to detail and proficiency with Google Workspace tools, operating with a focus on accuracy and independent execution.

The Product Architect III role at Compucom Systems supports enterprise clients by designing and delivering comprehensive IT solutions. This position acts as a technical presales resource, collaborating with sales teams to analyze customer needs and define optimal strategies involving cloud, networking, security, and data center technologies. Key responsibilities include leading consultative sales presentations, translating business requirements into technical architectures, and developing detailed proposals and bills of materials. The role appeals to professionals seeking a customer-centric environment that values ownership and continuous learning, offering opportunities to mentor junior architects and drive thought leadership. Candidates with extensive experience in multi-vendor networking and security solutions will thrive in this position, which focuses on building robust, scalable technology ecosystems for diverse business organizations.

The Treasury Training Specialist role at Mercantile Bank supports the Treasury Management department by educating commercial clients on financial solutions and risk mitigation strategies. Key responsibilities include hosting live webinar sessions to guide customers through system features, developing educational resources like job aids and videos, and serving as a subject-matter expert for internal sales teams. This position appeals to candidates who enjoy translating complex technical concepts into accessible training within a collaborative, community-focused culture. The role is based in Grand Rapids, Michigan, and offers significant opportunities for professional growth through continuous learning and development initiatives.

This Systems Engineer role at Northrop Grumman Space Systems supports the Ground-based Midcourse Defense program in Huntsville, Alabama. The position involves driving roadmap execution, creating technical review packages, and facilitating design reviews to ensure seamless program delivery. Key responsibilities include performing impact assessments for specification updates, contributing to the Engineering Review Board, and interfacing with stakeholders using Agile methodologies and requirements management tools. The role appeals to candidates seeking to work on revolutionary defense systems within a culture that values intellectual curiosity and innovation. While the position requires on-site work and occasional travel, it offers a comprehensive benefits package including health plans, savings options, and professional development opportunities.

The Lead Applications Engineer role at GE Vernova provides technical leadership for the design and delivery of advanced software applications that support utilities in managing dynamic electric distribution networks. Key responsibilities include leading the development of Distribution Management Systems, SCADA, and modeling applications, while guiding cross-functional engineering teams through complex design decisions and project planning. The position also involves collaborating directly with customers to define requirements, troubleshoot advanced power systems functions, and support technical proposals. This opportunity appeals to professionals seeking to drive innovation in sustainable energy infrastructure within a collaborative environment. The role operates on a hybrid basis, requiring three days per week in one of the specified locations in Atlanta, Bellevue, or Melbourne, and offers significant professional growth and relocation support.

This senior network engineering role supports a federal government client in Huntsville, Alabama, focusing on secure, multi-enclave enterprise networks. The position involves designing complex network solutions, gathering technical requirements, and providing Tier 3 support to resolve advanced LAN and WAN issues. Key responsibilities include maintaining Cisco routing platforms, conducting feasibility analyses, and driving process improvements for national security missions. The role appeals to professionals seeking to contribute to critical government operations within a collaborative culture that values innovation and excellence. It offers comprehensive benefits, professional development opportunities, and flexible work arrangements while requiring an active Top Secret clearance and U.S. citizenship.

This full-time Veterinary Assistant role at Sugar Creek Animal Hospital supports the clinical team in delivering compassionate care to patients and their owners. Key responsibilities include obtaining patient histories and vital signs, assisting with surgical procedures, administering medications, and maintaining sterile environments. The position emphasizes a values-driven culture focused on positivity, teamwork, and continuous improvement. The role offers a supportive environment for professionals who are eager to learn new techniques and make a meaningful impact on animal welfare.

The Director Data Client Solutions role serves as a strategic technical leader within Surescripts' data-focused business unit, bridging sales, analytics development, and delivery to drive revenue growth. Key responsibilities include leading pre-sales technical discovery, designing custom data architectures for prospects, and enabling account executives with domain expertise to win complex deals. The position also oversees seamless transitions to client success teams and supports account expansion by identifying new opportunities within existing partnerships. This role appeals to candidates seeking to impact patient safety and healthcare quality while working in a collaborative, midsize environment that values transparency and innovation. The position offers a flexible hybrid work arrangement, allowing for virtual work with optional office collaboration, and provides significant opportunities for professional development and cross-functional leadership.

The Program Manager role within the Program Office leads digital transformation initiatives to enhance customer experience and organizational efficiency. Key responsibilities include developing program schedules, validating requirements, managing risk logs, and coordinating cross-functional collaboration to ensure successful delivery. The position offers a dynamic jungle gym career path with opportunities for continuous growth, a collaborative culture, and comprehensive benefits including stock grants and paid time off. This full-time position requires occasional travel and supports the company's mission of driving innovation through effective program execution.