
The IT Help Desk Technician II role at BKF Engineers involves providing advanced technical support within a dynamic engineering team. Key responsibilities include troubleshooting complex hardware, software, and networking issues, managing the help desk ticketing system, and mentoring junior staff members. The position also requires overseeing system installations and maintaining detailed technical documentation. This opportunity is appealing due to the chance to work in a collaborative environment with a focus on professional growth, including education reimbursement and flexible scheduling. The work arrangement is primarily hybrid, based in an office setting with occasional travel to other locations for on-site support and flexibility for off-hours assistance during critical incidents.

















