Customer Service Management Jobs

The Customer Experience Coordinator role at Marshalls involves leading a team of associates at the front of the store to ensure prompt and courteous service. Key responsibilities include training and mentoring staff on customer engagement and loyalty programs, managing register assignments and break schedules, and resolving customer concerns to maintain a positive shopping environment. The position offers the appeal of working within a diverse, collaborative culture at a Fortune 100 company that prioritizes employee development and growth. This on-site role requires a flexible schedule including nights and weekends, providing an opportunity for individuals with retail leadership experience to make a direct impact on store operations and customer satisfaction.

This full-time Customer Support Specialist role is based in Dallas and focuses on operational support for API, a global leader in crew accommodation solutions. The position involves managing client requests for hotel and transportation reservations, coordinating with internal teams and external vendors to resolve logistical challenges, and maintaining accurate records within proprietary systems. Key responsibilities include prioritizing urgent client needs, negotiating with service providers, and ensuring high-quality service delivery across various communication channels. The role appeals to individuals seeking a dynamic environment where technology and travel intersect, offering opportunities to develop strong relationship management skills within a collaborative team. Candidates must be flexible to work varied shifts, including evenings and weekends, in a professional office setting.

The Energy Management Supervisor role at Arizona State University's Tempe campus leads the Facilities Development and Management team in overseeing building automation and energy control systems. Key responsibilities include supervising technicians for equipment maintenance and installation, conducting energy audits to reduce consumption, and managing programming for HVAC and control systems. This position appeals to candidates seeking a mission-driven environment with a focus on sustainability and innovation within a large-scale higher education setting. The role offers a collaborative culture, comprehensive benefits including tuition reduction, and opportunities for professional growth. The position is based on-site at the Tempe campus with potential travel to other locations and requires a rotating on-call schedule for emergency response.

The Sr Customer Care Specialist role at Cox Automotive serves as a client advocate within the Customer Care Group, focusing on delivering high-quality service in a fast-paced environment. Key responsibilities include resolving complex client inquiries, managing high volumes of tasks across various platforms, and guiding clients through onboarding and vehicle dispatch processes. The position requires maintaining accurate records and building sustainable relationships to ensure client satisfaction. This opportunity appeals to professionals seeking a people-centered atmosphere where they can work with iconic brands like Manheim and Autotrader. The role offers a structured day shift with no travel required, though it is an on-site position at a specified location. Employees benefit from a comprehensive package including paid time off, holidays, and access to health and retirement plans.

The City of Bellevue seeks a Senior Engineer to lead program management for its Utilities Capital Investment Program, focusing on watermain replacement, sewer repair, and stormwater infrastructure. The role involves developing strategic planning frameworks, managing complex budgets and schedules, and leading cross-departmental teams to execute large-scale capital projects. Key responsibilities include defining project scopes, negotiating with consultants, ensuring regulatory compliance, and facilitating public engagement. This position offers the opportunity to shape critical city infrastructure within a collaborative culture that values innovation, integrity, and exceptional public service. The work arrangement is hybrid, requiring office presence after an orientation period, with occasional field visits to construction sites.

This Senior Manager role within the Consumer New Product Development team at American Express leads cross-functional initiatives to launch new card and lending products. The position involves driving end-to-end product development from concept and feasibility assessment through to market launch, while translating customer needs into actionable technical requirements. Key responsibilities include negotiating with partners across technology, risk, and legal functions, monitoring post-launch performance, and optimizing product development processes. The role offers high visibility within the consumer business, providing opportunities to influence strategy and define the future of the company's offerings. It appeals to leaders seeking a collaborative culture that values innovation, professional growth, and the chance to make a significant impact in a fast-paced, matrixed organization.

This full-time Field Mechanic role focuses on the maintenance, troubleshooting, and repair of industrial pump systems for a leading equipment rental company. The position involves diagnosing mechanical and minor electrical issues, performing preventative maintenance, and traveling to customer sites or company branches to minimize equipment downtime. Key responsibilities include installing equipment, documenting service reports, and training clients on proper usage while adhering to strict safety standards. The role offers the appeal of working with diverse heavy machinery in a dynamic environment, providing opportunities for professional growth through technical training and a supportive company culture. The position requires regular travel within an assigned region and occasional availability for on-call emergency response.

This full-time senior HVAC service technician role at Climate Systems, LLC involves leading field operations and managing a team of commercial technicians. The position requires overseeing daily service calls, ensuring strict adherence to OSHA safety protocols, and mentoring staff on troubleshooting complex systems and utilizing specialized software tools. Key duties include coordinating with sales teams for job site surveys, managing parts logistics, and maintaining high standards of customer service and professional conduct. The role is appealing for its opportunity to drive operational excellence within a collaborative environment that prioritizes safety and continuous improvement. It offers a hybrid work arrangement combining on-site field leadership with office coordination, supported by comprehensive benefits including health insurance and retirement matching.

This full-time local driver role involves operating a Class B tanker to collect waste oil and anti-freeze from various automotive and industrial facilities. The position requires making 10 to 15 daily stops, pumping fluids, performing sample collections, and generating new business leads while strictly adhering to safety protocols. The role appeals to candidates seeking a Monday through Friday schedule with nightly home time, offering opportunities for career growth within a company that prioritizes environmental sustainability. Employees benefit from a supportive culture focused on health and safety, along with comprehensive training and development programs.

The Cable Service Technician role involves installing and maintaining telephone, security, video, and internet systems for residential and commercial clients. Key responsibilities include performing technical installations, troubleshooting network issues, completing daily reports, and ensuring strict adherence to safety protocols. The position requires local travel and operating a company vehicle, with potential travel to other markets as needed. This opportunity appeals to individuals seeking hands-on technical work with opportunities for continuous learning and certification. The role offers a supportive team environment focused on customer satisfaction and professional development, though it is strictly in-person with no remote options available.

The Director of Supply Chain Management leads the procurement, inventory, and vendor relations for a healthcare organization. Key responsibilities include managing equipment acquisitions, overseeing contract negotiations, ensuring regulatory compliance, and driving cost management strategies alongside supplier diversity initiatives. The role requires partnering with hospital leadership to operationalize financial plans and maintain accurate charge capture. This position is appealing for its opportunity to shape strategic supply chain operations within a collaborative healthcare environment. Candidates will benefit from a culture that values superior customer service, process improvement, and professional growth. The role demands a leader with extensive experience in healthcare supply chain and financial analysis to guide the department toward its organizational targets.

This mid-level Wealth Management Operations Specialist role supports the wealth management operations team in Tulsa, Oklahoma, focusing on client account processing and services. Key responsibilities include opening and closing client accounts, processing cash receipts and disbursements, calculating account fees, and coordinating with custodians and vendors to ensure accurate documentation. The position offers the opportunity to improve operational workflows and resolve complex issues within a collaborative environment. The role requires an on-site presence and values strong attention to detail, organizational skills, and experience in the securities industry.

The Service Technician III role at ITW Food Equipment Group involves providing advanced on-site support for commercial food service equipment, including ware washing, cooking, and refrigeration systems. Key responsibilities include installing and repairing complex mechanical, electrical, pneumatic, and HVACR components, interpreting schematic diagrams, and performing preventative maintenance while adhering to safety regulations. The position offers the opportunity to work with a best-in-class service network and develop expertise in a specialized industry. The role requires significant travel and flexibility for on-call, after-hours, and weekend support to meet customer needs.

The Service Maintenance Technician I role supports a leading nonprofit real estate developer dedicated to building strong communities. Under the direction of the Service Maintenance Manager, the position focuses on maintaining property cleanliness, appearance, and resident satisfaction. Key responsibilities include performing basic repairs in carpentry, plumbing, and electrical systems, preparing apartments for new residents, and managing grounds maintenance and emergency service requests. The role appeals to those seeking to contribute to a mission-driven organization with a collaborative team culture and comprehensive benefits including health insurance and retirement matching. This is a full-time, on-site position requiring five days a week at the property, with availability for weekend and on-call duties.

This remote Cardiac Rhythm Management Technical Field Engineer role supports Medtronic's mission to advance healthcare through innovation in Indianapolis and surrounding regions. The position requires residing within the territory and driving to multiple accounts to serve as a technical and clinical expert. Key responsibilities include leading regional education and training activities for internal teams and external customers, providing expert guidance on implant procedures and product therapies, and collaborating with sales leadership to execute strategic business goals. The role appeals to professionals seeking a career defined by purpose, offering opportunities to mentor colleagues, influence product development through direct feedback, and work within a collaborative culture that values continuous learning and mission-driven impact.

The Sales Family Service Advisor role at Valley Memorial Park in Hillsboro, OR, involves selling cemetery services, property, merchandise, and pre-need funeral contracts to families. Key responsibilities include generating personal sales leads, conducting presentations in client homes, attending funeral services, and managing all necessary documentation and records. This position offers a unique opportunity to join a rapidly expanding organization dedicated to revolutionizing the funeral industry through compassionate care and innovative technology. The role provides a clear career path for professionals at any life stage, supported by a collaborative team environment and comprehensive benefits including health insurance and retirement matching.

This full-time Customer Support Specialist role within the Treasury Operations Division focuses on providing technical system support for commercial banking activities. The position involves resolving low to medium complexity customer issues, managing cases through Salesforce, and offering hotline training for network and mainframe systems. Key responsibilities include processing account maintenances, assisting with security password resets, and troubleshooting Clover point of sale hardware. The role appeals to candidates seeking a collaborative culture that prioritizes employee growth and development over 160 years of history. It offers a hybrid work arrangement requiring two days in the office after training, alongside opportunities for career advancement and comprehensive benefits.

The General Manager 2 - Multi-Service role at Sodexo supports Penn State Health in Lancaster, Pennsylvania, overseeing both Environmental Services and Food and Nutrition Services. This position involves driving client and patient satisfaction scores, maintaining a safe and compliant environment through strict adherence to HACCP and regulatory standards, and managing financial targets alongside the Unit Operating System. The role appeals to candidates seeking a collaborative culture that values diversity, inclusion, and personal growth, offering opportunities for career advancement and tuition reimbursement. The position requires a bachelor's degree and five years of management experience, combining leadership in a healthcare setting with a focus on creating a better everyday experience for all.

This entry-level IT Security Analyst role within the Identity & Access Management team focuses on Privileged Access Management operations for the global capital markets infrastructure. The position involves serving as the primary support contact for IAM issues, monitoring privileged account activities, and troubleshooting PAM system incidents while participating in an on-call rotation. The role offers a hybrid work arrangement with three days onsite and two days remote, providing a supportive environment for professional growth. Key appeals include extensive mentorship, opportunities to learn modern security technologies like HashiCorp Vault, and the chance to build foundational expertise in a critical cybersecurity domain with a commitment to employee development and innovation.

This Treasury Management Consultant role at U.S. Bank focuses on driving business growth through consultative sales and strategic relationship management. The position involves contacting prospective clients to advise on cash flow practices, managing existing accounts to expand business, and designing sales presentations that recommend tailored treasury solutions. Key responsibilities include identifying opportunities to cross-sell products, assisting in market strategy development, and overseeing the implementation of new services. The role appeals to professionals seeking a career with extensive growth opportunities, a collaborative culture that encourages continuous learning, and a comprehensive benefits package supporting work-life balance and financial security.

The Facilities Project Coordinator role within Arizona State University's Facilities Development and Management team supports intermediate to complex construction and tenant improvement projects. Key responsibilities include scoping, planning, and executing small-scale construction initiatives, coordinating with contractors and vendors, managing project documentation, and ensuring compliance with safety and quality standards. The position appeals to candidates seeking a collaborative environment with solid growth opportunities, offering a comprehensive benefits package that includes tuition reduction, paid parental leave, and flexible work schedules. While primarily based at the Tempe campus, the role involves travel to other university locations and requires driving university vehicles. The work arrangement includes standard weekday hours with occasional on-site inspections in varying weather conditions.

The Junior Accountant role at Kansas Children's Service League supports the financial operations of a historic nonprofit dedicated to protecting children and families in Wichita. Key responsibilities include preparing journal entries, reconciling general ledgers, and managing grant reporting with a focus on funding source compliance and budget variance analysis. The position offers a hybrid work arrangement with telework options and provides access to a comprehensive benefits package including health insurance and retirement matching. This opportunity is appealing for professionals seeking to apply their accounting skills within a mission-driven culture that values collaboration, innovation, and community impact.