Service Technician III
Not Disclosed•Full-TimeOn-site
location_onPresident George Bush Turnpike, Irving, Dallas County, Texas, 75038, United States
About the Team
ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food services and retail customers through its subsidiaries. Our product portfolio includes ware washing, cooking, refrigeration, food processing, and ventilation systems. As an Illinois Tool Works Inc. subsidiary, we support our global customers with the industry's largest service network, featuring highly specialized technicians and best-in-class supply chain procedures.
About the Role
As a Service/Repair Technician 3, you will serve as a subject matter expert, leveraging in-depth mechanical, electrical, pneumatic, gas, and refrigeration (HVACR) knowledge to handle complex troubleshooting scenarios. You will provide critical on-site support to Hobart Service customers, managing the installation and service of commercial food equipment. Your role is vital in maintaining the reliability of our equipment in diverse environments, from commercial kitchens to industrial facilities.
Your day-to-day involves a dynamic mix of scheduled preventative maintenance and urgent repair calls. You will be responsible for interpreting schematic diagrams, diagnosing sequence of operations, and ensuring all work complies with state and federal regulations regarding combustion emissions. Beyond technical execution, you will act as a brand ambassador, promoting financial objectives by delivering quality customer experiences and identifying opportunities for new business leads.
This position requires a flexible schedule to meet customer needs, including on-call availability, after-hours support, and weekend or holiday coverage. You will manage assigned company assets, including your vehicle, tools, and inventory, while adhering to strict safety protocols and driving policies.
Hiring Process
Candidates selected for this role will undergo a review of their technical qualifications and experience. The process typically includes an initial screening to verify credentials, followed by an interview to assess technical aptitude and customer service skills. Final candidates may be asked to demonstrate practical troubleshooting abilities or discuss specific past projects involving complex HVACR systems.
Equal Opportunity
ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local laws.
Work location
Work model: On-site
President George Bush Turnpike, Irving, Dallas County, Texas, 75038, United States
Irving, Texas
Key Responsibilities
- check_circleDiagnose and repair mechanical, electrical, pneumatic, gas, and refrigeration equipment for customers on-site
- check_circlePerform and document preventative maintenance on commercial food equipment
- check_circlePromote financial objectives by providing quality customer service and generating sales leads
- check_circleInstall and lead advanced installations of mechanical, electrical, pneumatic, gas, and refrigeration commercial food equipment
- check_circleInterpret schematic diagrams and apply knowledge of sequence of operations for multiple operating modes
- check_circleImplement safety procedures and conduct periodic visual safety inspections of vehicles and equipment
- check_circleManage assigned company assets including vehicles, tools, and inventory
Requirements
- verifiedHigh school diploma or GED
- verified4-7 years of food equipment service experience or 2-4 years of HVACR service experience
- verifiedAssociates Degree or Vocational Certificate preferred
- verifiedEPA Certification
- verifiedAccredited Certified Technician (CFESA / NATE / Hobart) preferred
- verifiedAbility to interpret schematic diagrams
- verifiedKnowledge of state specific and federal regulations related to combustion emissions
- verifiedBasic knowledge of Windows applications and Microsoft Office programs
Nice to Have
Associates Degree or Vocational Certificate. Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment. Industry certification (CFESA / NATE / Hobart). EPA Certification.
Similar Job Opportunities
Skills, education and keywords
Skills: Mechanical, Electrical, Pneumatic, Gas, Refrigeration, Hvacr, Troubleshooting, Schematic Diagrams, Prevention Maintenance, Windows.
Education: High school diploma or GED required; Associates Degree or Vocational Certificate preferred.
Frequently asked questions about Service Technician III at ITW
What does a Service Technician III at ITW do?expand_more
A Service Technician III at ITW is responsible for the following: Diagnose and repair mechanical, electrical, pneumatic, gas, and refrigeration equipment for customers on-site; Perform and document preventative maintenance on commercial food equipment; Promote financial objectives by providing quality customer service and generating sales leads; and Install and lead advanced installations of mechanical, electrical, pneumatic, gas, and refrigeration commercial food equipment.
What are the requirements for this Service Technician III role?expand_more
To qualify for the Service Technician III at ITW position, applicants should have: High school diploma or GED; 4-7 years of food equipment service experience or 2-4 years of HVACR service experience; Associates Degree or Vocational Certificate preferred; EPA Certification; Accredited Certified Technician (CFESA / NATE / Hobart) preferred; and Ability to interpret schematic diagrams.
Where is the Service Technician III role at ITW located?expand_more
Service Technician III at ITW is based in President George Bush Turnpike, Irving, Dallas County, Texas, 75038, United States. This is a on-site role.
Is this Service Technician III job remote, hybrid, or on-site?expand_more
ITW has listed this Service Technician III role as on-site.
How much experience is required for this Service Technician III role?expand_more
Service Technician III at ITW typically requires 4–7 years of relevant experience at the mid level level.
What skills do you need for the Service Technician III role at ITW?expand_more
Key skills for Service Technician III at ITW include Mechanical; Electrical; Pneumatic; Gas; Refrigeration; Hvacr; Troubleshooting; and Schematic Diagrams.
What education is required for Service Technician III at ITW?expand_more
Educational requirements for this role: High school diploma or GED required; and Associates Degree or Vocational Certificate preferred.
What category does the Service Technician III role belong to?expand_more
Service Technician III at ITW is part of the maintenance job category on Recrutus.
About ITW
ITW, headquartered in Glenview, IL, operates as a global leader in machinery manufacturing within the multi-industrial sector. Listed on the NYSE under the ticker ITW, the company reported $16 billion in revenue for 2025. As a Fortune 300 entity, ITW structures its operations across seven distinct industry-leading segments. Each segment utilizes a unique business model designed to generate consistent growth, strong margins, and high returns in markets demanding innovative, customer-centric solutions.
The organization serves diverse industrial markets through its decentralized approach, empowering local units to operate with an entrepreneurial spirit. This structure supports a workforce of approximately 43,000 dedicated colleagues located around the world. The company culture emphasizes autonomy and innovation, allowing teams to respond effectively to specific market needs while maintaining alignment with corporate financial goals. ITW continues to prioritize delivering specialized machinery and manufacturing solutions to clients globally without relying on a single centralized command structure.
Browse more roles: All ITW jobs, maintenance jobs on Recrutus.