
This full-time Front Desk Agent role within the Rooms and Front Office department serves as the primary point of contact for hotel guests. Key responsibilities include managing guest registration and checkout processes, handling cash transactions and currency exchange, and coordinating room assignments for VIPs and special requests. The position also involves promoting loyalty programs and assisting with reservation bookings. The role offers a dynamic environment focused on delivering exceptional customer service and building strong guest relationships. Work is performed indoors in a controlled climate, requiring the ability to stand for extended periods and operate various office equipment. The position operates on a rotating schedule to cover the hotel's 24-hour, seven-day operations.











