
This full-time Customer Service Specialist role is based at the AT&T facility in Charlotte, North Carolina, serving as the primary voice for a global communications leader. The position focuses on customer acquisition, sales, service, and retention by managing interactions via phone, chat, and email. Key responsibilities include resolving billing and technical issues, explaining product features clearly, and troubleshooting basic problems to foster customer loyalty. The role offers a flexible 40-hour weekly schedule that may include evenings and weekends, along with paid training. It is appealing for its comprehensive benefits package, including tuition reimbursement, extensive health coverage, and employee discounts, as well as opportunities for career growth and professional development within a supportive team environment.
















