Associate Director, Anduril Customer Account Manager with Security Clearance

About RTX

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With three market-leading businesses, world-class operations, and significant investments in research and development, we offer capabilities and opportunities that no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

About the Role

The Associate Director, Customer Account Manager is a strategic leadership role designed to build deep customer intimacy with Anduril, a key partner headquartered in Costa Mesa, CA. This position serves as the primary voice of the customer within RTX, responsible for understanding their evolving needs, driving pipeline incubation, and growing share-of-wallet. The role requires co-location within 50 miles of the customer to ensure timely engagement and responsiveness to pop-up requests, blending remote flexibility with essential onsite presence.

In this capacity, you will lead an indirect team to advance Raytheon's interests, ultimately resulting in the placement of orders and bookings. The day-to-day involves actively monitoring customer needs to maintain satisfaction through targeted service levels, resolving complex issues, and collaborating with functional areas to balance organizational and customer policies. You will also work closely with RTX Global Government Relations to advocate for new technologies and solutions at the Federal, State, and Local levels. This role is critical for maintaining a pulse on the customer's emerging needs and ensuring a seamless, professional customer service experience.

Hiring Process & Application

Candidates must possess an active and transferable U.S. government-issued Secret security clearance on day one, as U.S. citizenship is a strict requirement for this position. The application window is anticipated to close approximately 40 days from the posting date, though this may vary based on candidate flow and business necessity.

As part of our commitment to a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of the role's remote designation. Please note that relocation assistance is not available for this position.

Our Culture & Commitment

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX, we value Trust, Respect, Accountability, Collaboration, and Innovation. We are an Equal Opportunity Employer, considering qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with applicable federal laws.