Medical Coding Educator
Not Disclosed•Full-TimeRemote
location_on2015, West Street, Annapolis, Anne Arundel County, Maryland, 21401, United States
About Us
Humana Inc. (NYSE: HUM) is committed to putting health first—for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health by delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
About the Role
As a Coding Educator 2, you will become a vital part of our caring community, identifying opportunities to improve provider documentation and creating education plans tailored to each assigned provider. Reporting to the Manager, Medicare Risk Adjustment, your mission is to partner with providers to enhance the quality of care and documentation accuracy.
In this role, you will arrange educational sessions focused on quality improvements and identify specific educational needs based on data reports. You will prepare comprehensive reports and presentations on coding quality trends, risk areas, and educational outcomes using data visualization techniques. Your day-to-day involves analyzing coding audit results to develop data-driven educational materials and interventions, while collaborating with other market-facing roles to ensure seamless support. You will also participate in cross-functional teams to improve documentation, data integrity, and workflow processes, occasionally providing onsite education based on business needs.
Hiring Process
As part of our hiring process, we utilize HireVue, a third-party technology, to enhance our decision-making. If selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview or an SMS Text Messaging interview.
- Voice Interview: You will respond to a set of questions via your phone. This typically takes approximately 10-15 minutes.
- SMS Text Interview: You will answer a series of questions using your cell phone or computer. This process lasts anywhere from 5-10 minutes.
Your recorded responses will be reviewed, and you will be informed if you are moving forward to the next round of interviews.
Work at Home Guidance
This is a remote position with up to 5% travel to surrounding provider offices. To ensure effective work from home, your self-provided internet service must meet specific criteria: a minimum download speed of 25 Mbps and an upload speed of 10 Mbps is recommended (wireless, wired cable, or DSL). Satellite, cellular, and microwave connections are only permitted if approved by leadership. Associates working from home in California, Illinois, Montana, or South Dakota will receive a bi-weekly payment for internet expenses. Humana will also provide appropriate telephone equipment. You must work from a dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. Humana takes affirmative action to employ and advance individuals with disabilities or protected veteran status. We comply with all applicable federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. We also provide free language interpreter services.
