
This onsite IT Desktop Support Technician role is based in Lansing, Michigan, and offers a contract-to-hire pathway for individuals with IT degrees, internships, or prior helpdesk experience. The position focuses on diagnosing and resolving hardware and software incidents across Windows and Mac environments, deploying and re-imaging devices, and managing peripheral equipment like printers and scanners. Key responsibilities include documenting all service requests, performing problem analysis to implement permanent fixes, and delivering high-quality customer service. The opportunity is appealing for those seeking to launch or advance their IT careers within a local enterprise, with a supportive environment that values professional growth and skill development.



















