
The Collections Quality Control Agent role supports the property management team by ensuring compliance and effectiveness in the rent collection process. Key responsibilities include conducting on-site visits to collect delinquent payments, supervising virtual collection agents, and making outbound calls to negotiate payment arrangements. The position requires maintaining accurate records and ensuring all notices meet legal and company standards. This opportunity appeals to individuals with a passion for the company mission and a positive, goal-oriented attitude. The role offers a collaborative environment where strong communication and conflict resolution skills are valued. The position involves a mix of in-person and remote work with a flexible schedule that may include evenings and weekends.






















