
The Account Support Specialist role sits within the off-street program team at Arrive, a global urban mobility platform. This position serves as the primary liaison for approximately 600 private property owners and parking operators, blending client support with account management. Key responsibilities include managing a high-volume Zendesk ticket queue, executing account updates such as rate changes and zone creation, and providing product training on the ParkMobile dashboard. The role appeals to collaborative problem-solvers who wish to directly impact city livability while working in a fast-paced, growth-oriented environment. The position is based in Atlanta, GA, and offers the opportunity to contribute to continuous process improvements within a mission-driven organization.













