Customer Services Jobs

This full-time on-site role at the Tucson facility involves providing inbound customer service for wireless device and service sales. The representative handles incoming calls to process orders, update accounts, and troubleshoot customer concerns with empathy and efficiency. Key responsibilities include multitasking, maintaining accurate records, and delivering world-class support. The position is appealing due to Afni's long-standing stability since 1936 and a supportive culture that invests in employee growth through paid training, mentorship, and advancement opportunities. The company offers a comprehensive benefits package including health insurance, 401k matching, paid time off, and tuition reimbursement, creating a cooperative environment for professional development.

This on-site Inbound Customer Service Representative role at Afni's Tucson facility focuses on wireless sales and support for business clients. The position involves handling incoming calls to process orders, troubleshoot technical concerns, and update customer records with accuracy and empathy. Key responsibilities include delivering world-class service, multitasking effectively, and utilizing product knowledge to resolve issues. The role is appealing due to a supportive culture that invests in employee growth through paid training, mentorship, and a clear path for advancement within a stable, long-standing organization. Benefits include health coverage, a 401k match, paid time off, and tuition reimbursement, all within a cooperative environment designed for learning and career development.

This on-site Customer Service Representative role at Afni's Tucson facility focuses on handling inbound wireless sales and support calls for business clients. Key responsibilities include delivering world-class service, troubleshooting customer concerns with empathy, processing orders, and maintaining accurate account records. The position offers a supportive environment with a paid training program, mentorship from experienced coaches, and opportunities for career advancement within a stable, long-standing organization. Employees benefit from a cooperative team culture, paid time off, comprehensive health benefits, and a 401k matching program.

This on-site Inbound Customer Service Representative role at Afni's Tucson facility focuses on wireless sales and support for business clients. The position involves handling incoming calls to process orders, troubleshoot technical concerns, and update customer accounts with a focus on empathy and efficiency. The role offers a supportive environment with a paid training program, opportunities for career advancement, and a stable work culture rooted in the company's long history. Benefits include health coverage, a 401k match, paid time off, and tuition reimbursement. The position requires a high school diploma and prior customer service experience.

This on-site Customer Service Agent role at Afni's Tucson facility focuses on handling inbound wireless sales and support calls for business clients. Key responsibilities include delivering world-class customer service, troubleshooting device and service issues with empathy, and processing orders while maintaining accurate account records. The position offers a supportive environment with a paid training program, opportunities for career advancement, and a stable work culture rooted in the company's long history. Employees benefit from a comprehensive benefits package including health insurance, 401k matching, and tuition reimbursement, alongside a cooperative team atmosphere designed to foster professional growth.

This on-site Customer Service Agent role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. The position involves delivering world-class support, troubleshooting customer concerns with empathy, and processing orders while maintaining accurate records. The role offers a supportive environment with a paid training program, opportunities for career advancement, and a stable work culture backed by a company established in 1936. Benefits include health insurance, a 401k matching program, paid time off, and tuition reimbursement, making it an appealing option for those seeking professional growth and a cooperative team atmosphere.

This on-site Customer Service Representative role at Afni's Tucson facility focuses on handling inbound calls for wireless device and service sales. The position involves delivering world-class support, troubleshooting customer concerns with empathy, and processing orders while maintaining accurate records. The role is appealing due to the company's long-standing stability since 1936 and a supportive culture that invests in employee growth through paid training and mentorship. Benefits include a comprehensive package with health coverage, 401k matching, and tuition reimbursement, alongside opportunities for career advancement within a cooperative team environment.

This remote Customer Service Representative II role supports the CDC INFO program, delivering science-based health information to the public and healthcare professionals. The position involves managing inquiries across phone, email, chat, and text channels, including scheduling vaccine appointments and distributing medical kits. Key responsibilities include utilizing CRM systems to track interactions, adhering to strict privacy protocols, and escalating complex issues while suggesting process improvements. The role appeals to those seeking to contribute to public health initiatives within a structured, mission-driven environment. While the position is fully remote, it requires a dedicated home office setup with specific hardware and internet capabilities. The schedule operates Monday through Friday from 11:30 AM to 8:00 PM Eastern Time, with occasional extended hours during weekends or holidays as needed.

The Associate Customer Onboarding Manager role is based within the Customer Experience team at World Wide Technology, a global technology solutions provider. This position serves as the primary post-signature contact for clients, guiding them through software lifecycle activities and recurring revenue agreements. Key responsibilities include facilitating onboarding kickoff calls, managing client requests to transition deals to an operational state, and constructing customer success roadmaps to maximize software adoption. The role requires collaboration with internal teams and OEM partners to ensure clients achieve their business goals. This opportunity appeals to driven individuals seeking growth in a dynamic environment, offering remote work flexibility with occasional travel. The position is ideal for those who thrive in ambiguous settings and value a culture recognized for innovation and employee well-being.

This full-time or part-time Remote Customer Service Representative role within the Customer Support & Patient Services department at ADF Medical Services Inc. focuses on delivering exceptional support to patients and clients from a home office. Key responsibilities include managing inquiries across phone, email, and chat channels, providing accurate information regarding services and billing, and resolving concerns with empathy while maintaining strict HIPAA compliance. The position offers a supportive and collaborative remote team environment with flexible scheduling options. It is particularly appealing for those seeking career growth opportunities within a mission-driven organization that values professional development and work-life balance.

This remote Customer Care Representative role is based in Connecticut and serves as the frontline support for MTM Health, a company dedicated to removing barriers to care. The position involves managing 60 to 80 inbound daily calls from members, clients, and facilities while navigating complex customer service scenarios. Key responsibilities include providing multilingual assistance, utilizing computer systems for case management, and ensuring high-quality interactions that align with NCQA standards. The role appeals to individuals seeking a mission-driven environment where collaboration and innovation are prioritized. Employees benefit from a supportive culture that offers comprehensive health coverage, retirement matching, paid time off, and opportunities for career development. The position requires a quiet home workspace and high-speed internet, allowing for flexible remote work within the state.

This entry-level Customer Care and Sales Advisor role at Sparklight focuses on supporting customers through billing inquiries, service scheduling, and product solutions. The position blends service and sales duties, requiring the employee to actively listen to customer needs, resolve issues empathetically, and identify opportunities to retain clients or upsell services. Key responsibilities include managing inbound calls and tickets, handling account changes, and meeting sales activity goals. The role appeals to those seeking a collaborative environment with a neighborly culture, offering immediate health benefits, a 401(k) match, and tuition reimbursement. It provides clear pathways for career advancement within a team that values diversity and community impact.

This full-time Client Services Representative role at AO Globe Life supports families in accessing supplemental benefit programs from a 100% remote location. The position involves connecting with interested individuals, conducting virtual consultations via Zoom, and guiding clients through enrollment options while maintaining accurate records. The role appeals to those seeking meaningful work with warm leads, eliminating the need for cold calling, and offers flexible scheduling within a supportive, collaborative team environment. Employees benefit from comprehensive training, ongoing development, and clear pathways for leadership advancement. The position requires a Windows-based computer and reliable internet, making it ideal for self-starters who thrive in independent, growth-oriented settings.

This full-time Retail Associate role supports Goodwill's mission by delivering exceptional customer service and maintaining store operations. The position involves greeting customers warmly, processing transactions accurately, and engaging shoppers on the sales floor. Key responsibilities include organizing merchandise, rotating stock, and ensuring the store environment remains clean and visually appealing. The role offers an opportunity to contribute to a community-focused organization with a supportive culture. No prior experience is required, and the position is based on-site with flexible scheduling that may include evenings and weekends.

The Customer Service Training Supervisor role at USA Waste and Recycling leads the design and continuous improvement of training programs for the customer service organization. Key responsibilities include developing curriculum and learning materials, overseeing trainer teams, and measuring training effectiveness to align with operational goals. The position requires close collaboration with cross-functional stakeholders to manage change initiatives and system updates. This opportunity appeals to candidates seeking a family-oriented culture within a company dedicated to sustainability and environmental innovation. The role is based on-site in Enfield, Connecticut, with occasional local travel required.

This Customer Service Representative role supports patients, caregivers, and healthcare providers within a pharmacy operations team based in Louisville, KY. The position involves handling inbound and outbound calls to process prescription refills, coordinate medication shipments, and provide accurate regulatory information. Key responsibilities include resolving caller inquiries, maintaining strict compliance with pharmacy board standards, and ensuring high-quality service delivery. The role offers a hybrid work arrangement, requiring six to eight weeks of onsite training before transitioning to remote work, with potential onsite requirements if performance standards are not met. This opportunity appeals to candidates seeking a structured environment with opportunities for professional growth in the healthcare sector, utilizing strong communication and problem-solving skills.

The Customer Experience Manager role at Oldcastle APG leads a team of representatives within the corporate office in Irving, Texas. This position serves as a vital liaison between sales, operations, finance, and customers to ensure prompt and accurate service delivery. Key responsibilities include training and coaching staff, managing customer inquiries and order processing, resolving complex issues, and conducting performance reviews. The role appeals to candidates seeking a dynamic environment with a decentralized structure that offers the career growth of a large international organization within a family-business culture. The position emphasizes an inclusive atmosphere that values internal promotion and professional development.

The Customer Service Operations Analyst role supports Public Consulting Group's mission to improve public sector services in health, education, and human services. Key responsibilities include analyzing and formatting data for reporting, designing and delivering online training programs for clients, and testing new application functionalities. The position requires strong analytical and communication skills to manage client inquiries and collaborate within a team to meet project deadlines. This opportunity appeals to candidates seeking a collaborative environment with a focus on professional growth and meaningful impact. The role is based in an office setting with some travel required and offers a supportive culture dedicated to diversity and inclusion.

The Customer Success Manager role serves as the dedicated point of contact for key producer accounts within Trustmark's insurance division. The position focuses on managing post-implementation relationships, triaging complex service issues, and collaborating with subject matter experts to ensure timely resolutions. Key responsibilities include tracking service level metrics, analyzing trends to drive process improvements, and conducting quarterly reviews to maintain high customer satisfaction and Net Promoter Scores. This opportunity appeals to professionals seeking a purpose-driven environment where diversity, inclusion, and mutual respect are core values. The role offers significant career growth within a collaborative team that supports a mission to improve wellbeing, with a hybrid work arrangement that includes up to 20% travel for relationship building.

This Customer Experience Technology Business Consultant role at Accenture Song focuses on transforming client customer service operations through strategic technology and design. The position involves evaluating current service offerings to identify gaps, defining implementation roadmaps, and leading teams to redesign organizational structures and technology capabilities. Key responsibilities include advising on customer-centric metrics, collaborating with designers and analysts to generate insights, and integrating GenAI and cloud-based service platforms. The role appeals to professionals seeking to work within a fast-paced, agile environment that values creative problem-solving and thought leadership. It offers opportunities to build long-term client partnerships and mentor junior team members. The position requires up to 50% travel and is based near an approved office location.

The Customer Service Operations Analyst role at Public Consulting Group supports public sector agencies in health, education, and human services by ensuring smooth system operations and client satisfaction. Key responsibilities include analyzing inquiry data to shape training programs, formatting data for reporting, testing new application functionalities, and providing direct training and guidance to clients and team members. The position appeals to candidates seeking a mission-driven environment where they can improve lives through technology implementation. The role offers a collaborative team setting with opportunities for professional growth and skill development in data analysis and client relations. While primarily based in an office setting, the position includes some travel requirements.

This full-time Dispatcher and Customer Service Representative role supports the HVAC Wholesale Customer Service & Support department at Chancey & Reynolds. The position serves as the primary contact for contractors and customers, managing inbound calls, scheduling service deliveries, and coordinating between technicians and warehouse staff. Key responsibilities include accurately entering and tracking orders, resolving urgent service requests, and maintaining detailed records within the CRM system. The role appeals to candidates seeking a collaborative, safety-focused environment that values ethical practices and continuous learning within the electrical and HVAC industries. The position offers a comprehensive benefits package including medical, dental, vision, and life insurance, along with a 401k plan.