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  1. Home
  2. chevron_right
  3. Customer Services
  4. chevron_right
  5. Customer Service Agent
Afni, Inc. logo

Customer Service Agent

Not Disclosed•Full-TimeOn-site

location_onNorth Thornydale Road, Pima County, Arizona, 85742, United States

Apply Now

About Afni

We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability is at our core; we've been in business since 1936, ensuring that the career you start today will still be here tomorrow.

About the Role

This position is for wireless sales, where you will handle mainly inbound calls from individuals looking to purchase wireless devices and services for businesses. You will deliver world-class customer service, utilizing product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Expect a cooperative environment where you can learn, grow, and advance, supported by a leadership team that believes in you.

Work Environment

This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. You can expect stability, encouragement, and a supportive team culture.

How to Join the Afnimazing Team

You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview.

Work location

Work model: On-site

location_on

North Thornydale Road, Pima County, Arizona, 85742, United States

Arizona

Key Responsibilities

  • check_circleDeliver world-class customer service with empathy and efficiency
  • check_circleUtilize product knowledge to troubleshoot and resolve customer concerns
  • check_circleProcess customer orders and update accounts and records

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Skills, education and keywords

Education: Must have GED or High School Diploma.

Frequently asked questions about Customer Service Agent at Afni, Inc.

What does a Customer Service Agent at Afni, Inc. do?expand_more
In this Customer Service Agent at Afni, Inc. role, you will deliver world-class customer service with empathy and efficiency; utilize product knowledge to troubleshoot and resolve customer concerns; process customer orders and update accounts and records; and handle inbound calls from customers seeking wireless devices and services.
What are the requirements for this Customer Service Agent role?expand_more
To qualify for the Customer Service Agent at Afni, Inc. position, applicants should have: Six months of customer service experience; Must be 18 years of age; Must have GED or High School Diploma; and Must be legally permitted to work in the United States.
Where is the Customer Service Agent role at Afni, Inc. located?expand_more
Customer Service Agent at Afni, Inc. is based in North Thornydale Road, Pima County, Arizona, 85742, United States. This is a on-site role.
Is this Customer Service Agent job remote, hybrid, or on-site?expand_more
Afni, Inc. has listed this Customer Service Agent role as on-site.
  • check_circleHandle inbound calls from customers seeking wireless devices and services
  • check_circleManage multiple tasks simultaneously while maintaining strong attention to detail
  • Requirements

    • verifiedSix months of customer service experience
    • verifiedMust be 18 years of age
    • verifiedMust have GED or High School Diploma
    • verifiedMust be legally permitted to work in the United States

    Benefits & Perks

    check_circlePaid training programcheck_circlePaid personal time offcheck_circlePaid sick timecheck_circleHealth, vision, and dental benefitscheck_circle401k with matching contributionscheck_circleTuition reimbursement program
    Afni, Inc. cover image
    Afni, Inc. logo
    Company

    Afni, Inc.

    Industry

    Outsourcing and Offshoring Consulting

    Headquarters

    Bloomington, IL

    Open Roles

    22

    Afni delivers customer engagement and outsourcing solutions through its contact center operations, helping businesses build profitable relationships with clients. Based in Bloomington, Illinois, the company supports clients in designing channel strategies and customer lifecycle programs tailored to modern communication preferences. Founded in 1936 as a consumer collections agency, Afni has evolved to offer comprehensive services that prioritize responsive, technology-driven interactions across multiple platforms. Operating a global team, the company focuses on adapting to client needs while maintaining a foundation rooted in customer-centric innovation. Its solutions enable organizations to streamline operations and enhance customer connections through preferred digital and interactive channels.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    0.5+ yrs (Entry Level)

    Education

    Must have GED or High School Diploma

    Job Type

    Full-Time

    arrow_forward
    How much experience is required for this Customer Service Agent role?expand_more
    Customer Service Agent at Afni, Inc. typically requires 0.5+ years of relevant experience at the entry level level.
    What education is required for Customer Service Agent at Afni, Inc.?expand_more
    Educational requirements for this role: Must have GED or High School Diploma.
    What category does the Customer Service Agent role belong to?expand_more
    Customer Service Agent at Afni, Inc. is part of the Customer Services job category on Recrutus.

    About Afni, Inc.

    Afni delivers customer engagement and outsourcing solutions through its contact center operations, helping businesses build profitable relationships with clients. Based in Bloomington, Illinois, the company supports clients in designing channel strategies and customer lifecycle programs tailored to modern communication preferences. Founded in 1936 as a consumer collections agency, Afni has evolved to offer comprehensive services that prioritize responsive, technology-driven interactions across multiple platforms. Operating a global team, the company focuses on adapting to client needs while maintaining a foundation rooted in customer-centric innovation. Its solutions enable organizations to streamline operations and enhance customer connections through preferred digital and interactive channels.

    Browse more roles: All Afni, Inc. jobs, Customer Services jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in TennesseeJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsAccounting & Finance jobsSales jobsIT jobsHospitality & Catering jobs
    Popular skills
    CDL-A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility