Retail Associate Customer Service

About the Mission

Goodwill of Central and Coastal Virginia is dedicated to providing the best customer service while maximizing the store's appearance. Our team works to create a welcoming environment where every customer feels valued, ensuring the sales floor is clean, neat, and visually engaging.

About the Role

As a Store Associate, you will be the face of Goodwill, contributing directly to our mission by delivering enthusiastic and positive customer interactions. Your day will involve greeting every customer swiftly with a smile, engaging with them throughout their visit, and ensuring they leave with a positive impression. You will play a key role in maintaining the store's visual standards by rotating stock, filling the sales floor with fresh products, and keeping wrap desks clutter-free. Additionally, you will process transactions accurately and work towards the store's "Round Up" goals to support our community initiatives.

Hiring Process

Applicants are encouraged to apply via our Indeed job board, which supports Assistive Technology for a seamless application experience. All candidates must successfully pass a criminal background check as part of the hiring requirements.

Equal Opportunity & Accommodations

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. We consider qualified applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you require an accommodation to apply or participate in the interview process, please contact our recruiting team at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org. All information provided will be kept confidential and used solely to facilitate necessary accommodations.