Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on958, East Pomerene Road, Pomerene, Cochise County, Arizona, 85627, United States
About Afni
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. Stability is at our core; we've been in business since 1936, ensuring that the career you start today will still be here tomorrow.
About the Role
This position is for wireless sales, focusing on handling inbound calls from customers looking to purchase wireless devices and services for businesses. You will deliver world-class customer service, utilizing product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Expect a supportive team culture where you can learn, grow, and advance in a cooperative environment.
Work Location
This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location.
Hiring Process
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on-the-spot interview.
Work location
Work model: On-site
958, East Pomerene Road, Pomerene, Cochise County, Arizona, 85627, United States
Arizona
Key Responsibilities
- check_circleDeliver world-class customer service with empathy and efficiency
- check_circleUtilize product knowledge to troubleshoot and resolve customer concerns
- check_circleProcess customer orders and update accounts and records
- check_circleHandle inbound calls from customers seeking wireless devices and services
- check_circleManage multiple tasks simultaneously while maintaining strong attention to detail
Requirements
- verifiedSix months of customer service experience
- verifiedMust be 18 years of age
- verifiedMust have GED or High School Diploma
- verifiedMust be legally permitted to work in the United States
Benefits & Perks
check_circlePaid training programcheck_circlePaid personal time offcheck_circlePaid sick timecheck_circleHealth, vision, and dental benefitscheck_circle401k with matching contributionscheck_circleTuition reimbursement program
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Skills, education and keywords
Education: Must have GED or High School Diploma.
Frequently asked questions about Customer Service Representative at Afni, Inc.
What does a Customer Service Representative at Afni, Inc. do?expand_more
A Customer Service Representative at Afni, Inc. is responsible for the following: Deliver world-class customer service with empathy and efficiency; Utilize product knowledge to troubleshoot and resolve customer concerns; Process customer orders and update accounts and records; and Handle inbound calls from customers seeking wireless devices and services.
What are the requirements for this Customer Service Representative role?expand_more
Afni, Inc. is looking for candidates who meet the following requirements: Six months of customer service experience; Must be 18 years of age; Must have GED or High School Diploma; and Must be legally permitted to work in the United States.
Where is the Customer Service Representative role at Afni, Inc. located?expand_more
Customer Service Representative at Afni, Inc. is based in 958, East Pomerene Road, Pomerene, Cochise County, Arizona, 85627, United States. This is a on-site role.
Is this Customer Service Representative job remote, hybrid, or on-site?expand_more
Afni, Inc. has listed this Customer Service Representative role as on-site.
How much experience is required for this Customer Service Representative role?expand_more
Customer Service Representative at Afni, Inc. typically requires 0.5+ years of relevant experience at the entry level level.
What education is required for Customer Service Representative at Afni, Inc.?expand_more
Educational requirements for this role: Must have GED or High School Diploma.
What category does the Customer Service Representative role belong to?expand_more
Customer Service Representative at Afni, Inc. is part of the Customer Services job category on Recrutus.
About Afni, Inc.
Afni delivers customer engagement and outsourcing solutions through its contact center operations, helping businesses build profitable relationships with clients. Based in Bloomington, Illinois, the company supports clients in designing channel strategies and customer lifecycle programs tailored to modern communication preferences. Founded in 1936 as a consumer collections agency, Afni has evolved to offer comprehensive services that prioritize responsive, technology-driven interactions across multiple platforms. Operating a global team, the company focuses on adapting to client needs while maintaining a foundation rooted in customer-centric innovation. Its solutions enable organizations to streamline operations and enhance customer connections through preferred digital and interactive channels.
Browse more roles: All Afni, Inc. jobs, Customer Services jobs on Recrutus.