Customer Success Manager

About Trustmark

Trustmark's mission is to improve wellbeing for everyone, grounded in a belief in equality and born from a caring culture. We realize this mission by building trust—ensuring associates feel respected, valued, and heard. At Trustmark, you will work collaboratively to transform lives and help people, communities, and businesses thrive.

We are committed to welcoming people regardless of their background, identity, or experience to a workplace where they feel safe being their whole, authentic selves. Our culture is one of diversity and inclusion where appreciation, mutual respect, and trust are constants. We are a close-knit team of diverse, empowered individuals that allows ideas to thrive, enabling us to bring our best to our colleagues, clients, and communities.

With more than 100 years of experience, Trustmark pairs a rich history with a palpable sense of optimism, growth, and excitement for what's ahead. It is a place where associates bring their whole selves to work each day, where you can be yourself, and where you can achieve your "beyond."

About the Role

You will join a passionate, purpose-driven team contributing to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. In this role, you serve as the dedicated, single point of contact for assigned key top producer accounts. Your focus is on partnering with key producers to ensure they receive the tools and support needed to achieve their goals.

You will provide proactive management of producer relationships post-implementation, ensuring their clients get the most out of Trustmark's products and services. This position is vital in delivering on our mission, as our customers often tell us they appreciate the personal attention and knowledgeable service, and that we have changed their lives. You will play a key part in maintaining the high standards of service that define our organization.

Hiring Process

To join our team, introduce yourself to our recruiters. We will get in touch if there is a role that seems like a good match. If you decide to apply and are selected for an interview, please speak to the Recruiter regarding any questions about compensation and benefits.

Equal Opportunity

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.