Customer Service Software Jobs

This full-time Fraud and Risk Operator role at Aristocrat Interactive focuses on safeguarding financial security within the regulated online gaming sector. The position involves monitoring and analyzing financial transactions to detect suspicious activities, implementing strategies to mitigate risks, and ensuring strict adherence to regulatory compliance standards. Key responsibilities include investigating potential fraud, verifying customer cash outs, and collaborating with cross-functional teams to resolve payment issues. The role appeals to detail-oriented professionals seeking to contribute to a diverse, inclusive culture that values innovation and excellence. It offers a stable environment with opportunities to shape risk strategies in a global industry leader, with no travel requirements expected.

This full-time Fraud and Risk Operator role at Aristocrat Interactive focuses on safeguarding financial security within the online real money gaming sector. The position involves monitoring financial transactions, analyzing user behavior to detect fraudulent patterns, and implementing strategies to ensure regulatory compliance. Key responsibilities include investigating suspicious activities, verifying customer cash outs, and collaborating with cross-functional teams to resolve payment issues. The role appeals to detail-oriented professionals seeking to contribute to a diverse, inclusive environment that values innovation and collective brilliance. It offers a stable career path within a global industry leader without travel requirements, allowing employees to shape risk strategies that protect company operations and customer trust.

This full-time 1st shift supervisory role leads janitorial operations for a unionized cleaning team, focusing on maintaining high health and safety standards. The position involves managing daily site activities, conducting quality inspections, and training staff to ensure client satisfaction and operational efficiency. Key responsibilities include scheduling work assignments, resolving on-site issues, and fostering a safety-first culture while actively participating in cleaning duties. The role appeals to candidates seeking leadership opportunities within a collaborative environment that values customer service and professional growth. The position operates on a Monday through Friday evening schedule and requires a valid driver's license and background check.

This full-time Management Trainee role in Fleet Maintenance Operations is designed for recent college graduates to develop leadership skills within a structured 18 to 24-month training program. The position involves coordinating customer relationships, managing maintenance overheads, and overseeing preventive maintenance scheduling to ensure operational excellence. Key responsibilities include collaborating with sales and maintenance teams to optimize vehicle utilization and resolving customer issues. The role offers a supportive culture with mentorship, comprehensive professional development, and the stability of a Fortune 500 company. While based in Rogers, Minnesota, the position requires relocation within the business unit upon program completion and operates on a standard Monday to Friday first shift schedule.

This part-time Airport Ambassador role at Patrick Leahy Burlington International Airport serves as a frontline representative for passengers and visitors across terminals, parking areas, and ground transportation zones. Key responsibilities include providing directions and flight information, assisting with luggage and wheelchairs, monitoring security and safety conditions, and managing parking transactions and lost-and-found items. The position requires active engagement with the public, coordination with security and emergency personnel, and maintenance of a clean, welcoming environment. The role appeals to those seeking a dynamic position within a diverse and inclusive workplace that values equity and community service. The schedule covers Thursday through Saturday evenings, with all duties performed on-site in various weather conditions.

The Automotive BDC Sales Representative role at Fenton Family Dealerships involves managing incoming internet and phone inquiries to drive sales success within the Keene and Swanzey, NH locations. Key responsibilities include responding professionally to customer leads, scheduling qualified appointments for the sales team, and maintaining accurate records in the CRM system. This position appeals to motivated individuals seeking a supportive, family-owned environment with a strong community presence. The role offers opportunities for career growth, comprehensive health benefits, and employee discounts. The position is full-time with a flexible schedule that includes some evenings and weekends.

The Member Experience Manager role at EōS Fitness focuses on delivering exceptional service to foster loyal, lifelong fitness enthusiasts. Key responsibilities include serving as the primary point of contact for member concerns and billing issues, developing strategies to improve retention through personalized engagement, and leading front desk staff training to ensure high-quality operations. The position appeals to candidates seeking a dynamic, energetic environment where core values like optimism and teamwork drive daily interactions. The role offers opportunities for professional growth through management support and education programs, along with perks such as free gym memberships and a collaborative team culture. This is an on-site position within a gym setting requiring physical activity and interaction with members and staff.

The Appointment Setter role serves as a vital entry point within the Marvin sales team, focusing on expanding market presence and nurturing client relationships for innovative window and door solutions. Key responsibilities include initiating contact with prospective clients to gauge interest, scheduling meetings for sales representatives, and maintaining detailed outreach calendars. The position requires utilizing CRM tools to track engagement and collaborating with marketing to align on current promotions. This opportunity appeals to candidates seeking a fast-paced environment where strong organizational and communication skills are valued. The role offers a supportive work arrangement with comprehensive benefits including medical, dental, vision, life insurance, and a 401k plan.

This Appointment Setter role serves as a vital entry point within the Marvin sales team, focusing on expanding market presence and fostering client relationships for innovative window and door solutions. Key responsibilities include initiating contact with prospective clients to gauge interest, scheduling meetings for sales representatives, and maintaining detailed outreach calendars. The position requires utilizing CRM tools to track engagement and collaborating with marketing to align on current promotions. The role appeals to candidates seeking a fast-paced environment where strong organizational and communication skills are valued. It offers a supportive work arrangement with comprehensive benefits including medical, dental, vision, life insurance, and a 401k plan.

The Leasing Assistant role supports the Real Estate and Property Management team at Pomeroy Living, a senior living and healthcare organization. Key responsibilities include guiding prospective residents and families through property tours, explaining unit features and lease terms, processing applications, and coordinating move-in activities while maintaining accurate records. The position requires collaboration with clinical and care teams to match residents with suitable accommodations and ensuring strict adherence to Fair Housing regulations. This opportunity is appealing for its focus on delivering compassionate, high-quality service within a culture of client satisfaction. The role involves utilizing property management software and CRM tools to track leads and support marketing efforts, offering a chance to contribute to personalized care in a supportive environment.

The Mail Services Processor II role at NICO National Indemnity Company involves managing the flow of incoming and outgoing mail within a stable Berkshire Hathaway insurance organization. Key responsibilities include sorting and processing mail, entering check data into financial systems, preparing documents for mailing, and coordinating package deliveries via various couriers. The position appeals to candidates seeking a friendly, small-company atmosphere with large-company benefits, including a comprehensive wellness program, immediate retirement matching, and professional development opportunities. The role is based on-site in Omaha and requires physical activity such as walking and lifting, offering a supportive environment with employee resource groups and a collaborative team culture.

The Wholesale Customer Service Representative role supports the sales team and reports to the Wholesale Fuels General Manager. Key responsibilities include managing customer accounts, preparing data-driven progress reports for leadership, and coordinating with sales and accounting teams to establish new contracts. The position requires utilizing CRM tools to track customer activity and maintaining detailed files. This full-time opportunity appeals to organized, self-motivated individuals who thrive in a dynamic environment with opportunities for professional growth. The role involves collaboration across departments and requires flexibility to cover various shifts as needed.

This Customer Experience Technology Business Consultant role at Accenture Song focuses on transforming client customer service operations through strategic technology and design. The position involves evaluating current service offerings to identify gaps, defining implementation roadmaps, and leading teams to redesign organizational structures and technology capabilities. Key responsibilities include advising on customer-centric metrics, collaborating with designers and analysts to generate insights, and integrating GenAI and cloud-based service platforms. The role appeals to professionals seeking to work within a fast-paced, agile environment that values creative problem-solving and thought leadership. It offers opportunities to build long-term client partnerships and mentor junior team members. The position requires up to 50% travel and is based near an approved office location.

The Office Manager and Scheduling Coordinator role at Ace Handyman Services in North Seattle supports daily operations within a family-owned home services company. The position focuses on managing inbound customer calls, guiding clients to appropriate services, and coordinating schedules for multiple field craftsmen. Key responsibilities include converting inquiries into booked appointments, maintaining clear communication regarding job timing, and assisting with light administrative tasks such as accounts receivable follow-up. The role is appealing for its stable full-time daytime schedule with no weekends or nights, offering a collaborative environment with opportunities for professional growth and comprehensive benefits including health insurance and retirement planning.

The Field Service Coordinator role at American Equipment Holdings supports the overhead crane solutions team by managing office communications and facilitating field service operations. Key responsibilities include handling customer inquiries and complaints, coordinating schedules and service orders for technicians, and preparing quotes and maintenance checklists. The position appeals to organized individuals seeking a career within a rapidly growing company that prioritizes employee development and a supportive culture. This full-time position is based in an office setting with standard business hours.

The Hospital Service Technician role at Agiliti involves managing medical equipment logistics within Hennepin County Medical Center to ensure patient care is supported by reliable resources. Key responsibilities include delivering, cleaning, and processing equipment to patient-ready standards, while communicating effectively with clinical staff regarding device functionality. The position offers the appeal of working for a nationwide team dedicated to improving healthcare outcomes through quality service. The role requires a flexible schedule to support 24/7 hospital operations and involves physical tasks such as lifting and moving equipment. This on-site position provides an opportunity to grow a career in a mission-driven environment focused on patient safety and operational efficiency.

This full-time Dispatcher and Customer Service Representative role supports the HVAC Wholesale Customer Service & Support department at Chancey & Reynolds. The position serves as the primary contact for contractors and customers, managing inbound calls, scheduling service deliveries, and coordinating between technicians and warehouse staff. Key responsibilities include accurately entering and tracking orders, resolving urgent service requests, and maintaining detailed records within the CRM system. The role appeals to candidates seeking a collaborative, safety-focused environment that values ethical practices and continuous learning within the electrical and HVAC industries. The position offers a comprehensive benefits package including medical, dental, vision, and life insurance, along with a 401k plan.

The Software Technical Support Specialist role provides remote assistance for software applications and systems within a fully distributed team. Key responsibilities include diagnosing and troubleshooting user issues via phone or chat, documenting resolutions, and collaborating with engineering teams to improve product performance. The position appeals to candidates seeking a flexible work environment with opportunities for professional growth through certification reimbursement and wellness programs. The role requires strong communication skills to explain technical concepts to non-technical users while maintaining high service standards in a U.S.-based remote setting.

The Food Service Assistant Manager role supports the store management team at TXB, a brand rooted in Texas values of authenticity and hospitality. Key responsibilities include supervising daily operations, training team members, and ensuring exceptional customer service while managing food preparation, sanitation, and inventory. The position involves leading staff during the manager's absence and maintaining a clean, safe environment. This opportunity appeals to those seeking a collaborative culture focused on community impact and professional growth. The role is on-site and requires flexibility to work nights, weekends, and holidays in a fast-paced setting.

This full-time senior HVAC service technician role at Climate Systems, LLC involves leading field operations and managing a team of commercial technicians. The position requires overseeing daily service calls, ensuring strict adherence to OSHA safety protocols, and mentoring staff on troubleshooting complex systems and utilizing specialized software tools. Key duties include coordinating with sales teams for job site surveys, managing parts logistics, and maintaining high standards of customer service and professional conduct. The role is appealing for its opportunity to drive operational excellence within a collaborative environment that prioritizes safety and continuous improvement. It offers a hybrid work arrangement combining on-site field leadership with office coordination, supported by comprehensive benefits including health insurance and retirement matching.

The Sauna & Steam Customer Support Specialist role at Bathing Brands is a trade-focused technical support position designed for individuals with mechanical, construction, or equipment repair backgrounds. The role involves providing phone and email assistance to residential and commercial clients, troubleshooting physical systems like wiring and plumbing, and guiding customers through installation challenges. While prior sauna expertise is not required, the position demands strong mechanical aptitude and problem-solving skills to learn specialized product systems. The job offers a hybrid work arrangement with required in-office collaboration, a supportive culture focused on health and wellbeing, and comprehensive benefits including retirement matching and paid community service days.

The Client Navigator role supports the Home Energy Assistance Program and related utility assistance initiatives by guiding customers through application processes and regulatory requirements. Key responsibilities include managing front-desk operations, screening applicants for eligibility, directing inquiries to appropriate resources, and processing customer documentation for benefit determinations. The position also involves maintaining detailed logs and reports while attending professional development sessions. This opportunity appeals to individuals seeking a mission-driven environment focused on community support and financial assistance. The role is based on-site and requires a high school diploma with at least one year of customer service or clerical experience.

The Central Station Alarm Dispatcher role at Emergency24 involves monitoring alarm systems and coordinating emergency responses for fire, burglary, and medical incidents. Key responsibilities include managing high-volume inbound and outbound calls with precision, partnering with local authorities to dispatch emergency teams, and maintaining a calm, professional demeanor during urgent situations. The position offers a supportive culture that prioritizes work-life balance, inclusion, and team impact within a fast-paced call center environment. Employees benefit from a comprehensive compensation structure including performance bonuses, shift premiums, and a full benefits package covering health, retirement, and paid time off. This full-time position requires strong attention to detail and excellent communication skills, with opportunities for growth and overtime pay available.

This full-time Department Specialist and Receptionist role is based at the Biltmore Corporate Office in Phoenix, Arizona, within the Operations Administrator Services team at National Bank of Arizona. The position serves as the primary point of contact for customers, visitors, and vendors while managing incoming calls and providing comprehensive administrative support. Key responsibilities include maintaining departmental records, preparing reports, assisting with operational projects, and training staff on internal procedures. The role appeals to candidates seeking a collaborative and inclusive culture that prioritizes employee development and long-term career growth. The position offers a standard Monday through Friday schedule with immediate access to a robust benefits package including health insurance, retirement matching, and paid time off.

The Client Support Specialist/Receptionist role serves as the primary point of contact for the Customer Service & Support team at Warren Henry Automotive Group. Key responsibilities include warmly greeting guests, managing incoming calls, scheduling service and sales appointments, and maintaining organized records within dealership systems. The position also involves coordinating with sales and service departments to ensure smooth customer interactions and handling basic administrative tasks. This full-time, on-site opportunity is appealing for its collaborative culture built on innovation and teamwork, along with clear paths for professional growth and comprehensive benefits including health insurance and retirement planning.