Central Station Alarm Dispatcher
Not Disclosed•Full-TimeOn-site
location_on540, Coyote Canyon Way, Downtown Brea, Brea, Orange County, California, 92821, United States
About the Team
At Emergency24, Inc., we view ourselves as civil servants by nature. Our mission is to provide customers with a clear, calm, and focused experience that helps maintain the security of themselves, their communities, and their loved ones. We believe our Operations Team is the bloodline of our business. We strive to maintain a high retention rate by emphasizing a culture of respect, team member impact, inclusion, and understanding. We value the unique contributions of every individual and reward the time and effort our team members provide with a comprehensive benefits package and a strong focus on work-life balance.
Work location
Work model: On-site
540, Coyote Canyon Way, Downtown Brea, Brea, Orange County, California, 92821, United States
Brea, California
Key Responsibilities
- check_circlePartner with local authorities to dispatch emergency response teams promptly
- check_circleMonitor alarm systems using proprietary software to communicate with customers
- check_circleFollow established dispatch procedures for local and national requirements
- check_circleHandle high-volume inbound and outbound calls with urgency and precision
