Safety Security Officer
Not Disclosed•Full-TimeOn-site
location_on71-66, 71st Place, Queens, Queens County, New York, 11385, United States
About the Team
Westhab is a prominent community development organization dedicated to providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. Our mission is "Building Communities. Changing Lives." We are staffed by an extraordinary group of hard-working professionals fully committed to this cause. As a results-driven organization, we focus on empowerment and impact, believing that the people and communities we serve deserve our very best every day.
About the Role
The Safety Security Officer plays a critical role in ensuring the safety and security of all clients, staff, and the property at our homeless shelter. Operating within a 24-hour facility, this position is vital to maintaining a secure environment while fostering a supportive atmosphere for residents.
This is a relief position that requires face-to-face relief and mandated overtime. You will report directly to the Shift Supervisor and Security Manager. Your day will involve performing daily inspections of client rooms, escorting clients to appointments, and monitoring behavior while maintaining excellent rapport. You will control access at the main entrance using screening equipment to prevent weapons from entering the site and conduct hourly rounds throughout the entire facility, including hallways, stairwells, and utility areas.
In addition to physical security, you will be responsible for de-escalating potential crises, documenting incidents, and responding to emergencies by coordinating with police, fire departments, and other first responders. You will also manage administrative duties at the operations desk, including monitoring video surveillance and fire alarm systems, and assisting with client intakes and property management.
Working at Westhab
Working at Westhab is not easy; our expectations for all staff are high. We believe that joining our team means being ready for the challenges and expectations that come with serving our community. We are committed to maintaining safe and healthful working conditions in compliance with OSHA standards, ensuring our workplaces are free of serious recognized hazards.
Equal Opportunity
Westhab is an Equal Opportunity Employer (EOE). We consider qualified applicants regardless of background.
Work location
Work model: On-site
71-66, 71st Place, Queens, Queens County, New York, 11385, United States
New York, New York
Key Responsibilities
- check_circlePerform daily inspections of all clients' rooms
- check_circleEscort clients to appointments as needed
- check_circlePerform crisis intervention to de-escalate potential crises and document interventions
- check_circleAssist with client intakes and manage property logging for AWOL clients
- check_circleComplete logs, incident reports, and other required documentation
- check_circleMake calls to police, fire department, and other first responders as needed
- check_circleMonitor video surveillance cameras and fire alarm notification systems
- check_circleMonitor client behavior and encourage compliance with facility policies
- check_circleConduct hourly rounds throughout the entire facility
- check_circleControl access at the main entrance by screening visitors with magnetometers or x-ray machines
- check_circleCoordinate evacuations and respond to fire incidents as directed
Requirements
- verifiedHigh school diploma or GED
- verifiedPrior security experience
- verifiedNYS Security Guard License
- verifiedCurrent 8-Hour Annual Certificate
- verifiedFire Guard License for Shelters preferred
- verifiedCertified in Nonviolent Crisis Intervention (CPI) preferred
Nice to Have
Fire Guard License for Shelters preferred F02. Certified in Nonviolent Crisis Intervention (CPI).
