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  1. Home
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  5. Department Specialist/Receptionist
National Bank of Arizona logo

Department Specialist/Receptionist

Not Disclosed•Full-TimeOn-site

location_onNorth 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States

Apply Now

About National Bank of Arizona

At National Bank of Arizona, we are a community of professionals with relationships at our core. Founded on the premise of building local connections, we pride ourselves on providing our clients, shareholders, and employees with the best possible tools, resources, and opportunities. More than 40 years later, our approach remains unchanged: we strive to promote an engaging environment with accessible leadership and ongoing employee development.

Our workplace culture is built on inclusivity and collaboration, creating the best possible environment for both our customers and our team to thrive. At NBAZ, the possibilities are endless – come for the job, stay for a career.

About the Role

NB|AZ is seeking a Department Specialist/Receptionist to join Arizona's #1 Community Bank at our Biltmore Corporate Office in Phoenix. In this role, you will serve as the vital first point of contact for our organization, greeting customers, visitors, and vendors with a professional, courteous, and welcoming demeanor.

You will be the voice of the Operations Administrator Services team, managing incoming calls, routing inquiries accurately, and providing comprehensive administrative support. Your day will involve collaborating with internal and external stakeholders to resolve department-related questions, preparing and maintaining critical reports, and ensuring the smooth flow of mailroom operations. This position is ideal for someone who thrives in a fast-paced environment where sound problem-solving and clear communication are essential to supporting our operational goals.

Hiring Process

To apply, please submit your resume and cover letter through our careers portal. Selected candidates will be contacted for an initial screening to discuss their background and interest in the role. The process typically includes a brief interview with the hiring manager to assess cultural fit and operational knowledge, followed by a final discussion regarding team integration.

Equal Opportunity Employer

National Bank of Arizona is an equal opportunity employer. We are committed to building a diverse workforce and fostering an inclusive environment where all employees can succeed. We consider qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Work location

Work model: On-site

location_on

North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States

Phoenix, Arizona

Key Responsibilities

  • check_circleGreet and assist customers, visitors, and vendors in a professional manner
  • check_circleAnswer, screen, and route incoming calls promptly
  • check_circleProvide administrative and staff support to the Operations Administrator Services team
  • check_circleAdminister and support various programs, projects, and departmental processes
  • check_circleCollaborate with internal and external stakeholders to address departmental requests
  • check_circlePrepare, maintain, and distribute departmental reports
  • check_circleGather, research, and compile data to support operational needs
  • check_circleAssist in the preparation and tracking of operational records and statistics
  • check_circleProvide backup support for mailroom operations
  • check_circle

Requirements

  • verifiedHigh School diploma or equivalent
  • verified1+ years office, administrative, clerical or related experience
  • verifiedWorking knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures
  • verifiedSound customer service and communication skills, both verbal and written
  • verifiedSound problem resolution skills
  • verifiedWorking knowledge of various computer software including spreadsheets and word processing

Benefits & Perks

check_circleMedical, Dental and Vision Insurance starting day onecheck_circleLife and Disability Insurancecheck_circlePaid Parental Leave and Adoption Assistancecheck_circleHealth Savings Account (HSA), Flexible Spending Account (FSA), and dependent care accountsPaid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays
National Bank of Arizona cover image
National Bank of Arizona logo
Company

National Bank of Arizona

Industry

Banking

Headquarters

Phoenix, AZ

Open Roles

1

The Bank of the Community

National Bank of Arizona was founded on a mission of building local relationships and providing exceptional customer service. More than 30 years later our approach hasn't changed. We still pride ourselves on providing local expertise and delivering award-winning service. National Bank of Arizona is a division of Zions Bancorporation, N.A. Founded in 1873, Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. In addition, Zions is included in the S&P 400 and NASDAQ Financial 100 indices. A division of Zions Bancorporation, N.A. Member FDIC Equal Housing Lender, NMLS Registry 467014 or Swift ZFNBUS55

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Skills, education and keywords

Skills: Customer Service, Data Entry, Document Management, Spreadsheets, Word Processing.

Education: High School diploma or equivalent required.

Frequently asked questions about Department Specialist/Receptionist at National Bank of Arizona

What does a Department Specialist/Receptionist at National Bank of Arizona do?expand_more
In this Department Specialist/Receptionist at National Bank of Arizona role, you will greet and assist customers, visitors, and vendors in a professional manner; answer, screen, and route incoming calls promptly; provide administrative and staff support to the operations administrator services team; and administer and support various programs, projects, and departmental processes.
What are the requirements for this Department Specialist/Receptionist role?expand_more
National Bank of Arizona is looking for candidates who meet the following requirements: High School diploma or equivalent; 1+ years office, administrative, clerical or related experience; Working knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures; Sound customer service and communication skills, both verbal and written; Sound problem resolution skills; and Working knowledge of various computer software including spreadsheets and word processing.
Where is the Department Specialist/Receptionist role at National Bank of Arizona located?expand_more
Department Specialist/Receptionist at National Bank of Arizona is based in North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States. This is a on-site role.
Is this Department Specialist/Receptionist job remote, hybrid, or on-site?expand_more
National Bank of Arizona has listed this Department Specialist/Receptionist role as on-site.
How much experience is required for this Department Specialist/Receptionist role?expand_more
Department Specialist/Receptionist at National Bank of Arizona typically requires 1+ years of relevant experience at the entry level level.
What skills do you need for the Department Specialist/Receptionist role at National Bank of Arizona?expand_more
Key skills for Department Specialist/Receptionist at National Bank of Arizona include Customer Service; Data Entry; Document Management; Spreadsheets; and Word Processing.
What education is required for Department Specialist/Receptionist at National Bank of Arizona?expand_more
Educational requirements for this role: High School diploma or equivalent required.
What category does the Department Specialist/Receptionist role belong to?expand_more
Department Specialist/Receptionist at National Bank of Arizona is part of the admin job category on Recrutus.

About National Bank of Arizona

National Bank of Arizona was founded on a mission of building local relationships and providing exceptional customer service. More than 30 years later our approach hasn't changed. We still pride ourselves on providing local expertise and delivering award-winning service. National Bank of Arizona is a division of Zions Bancorporation, N.A. Founded in 1873, Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. In addition, Zions is included in the S&P 400 and NASDAQ Financial 100 indices. A division of Zions Bancorporation, N.A. Member FDIC Equal Housing Lender, NMLS Registry 467014 or Swift ZFNBUS55

Browse more roles: All National Bank of Arizona jobs, admin jobs on Recrutus.

Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

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Job seekers
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Train and support other employees on departmental procedures and systems
  • check_circlePerform clerical tasks including data entry, document management, and record maintenance
  • check_circleAddress customer inquiries and resolve issues with timely, accurate information
  • check_circle
    check_circle401(k) plan with company match and Profit Sharing
    check_circleMental health benefits including coaching and therapy sessions
    check_circleTuition Reimbursement for qualifying employees
    View company profilearrow_forward
    languageWebsite
    linkLinkedIn
    Quick Overview

    Experience

    1+ yrs (Entry Level)

    Education

    High School diploma or equivalent required

    Job Type

    Full-Time

    Skills Required

    Customer ServiceData EntryDocument ManagementSpreadsheetsWord Processing
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    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms