
This on-site role within the Practice Ops department serves as the primary bilingual point of contact for community members seeking healthcare services in English and Spanish. The specialist handles client registration, appointment scheduling, insurance verification, and medical record updates while ensuring one-call resolution for diverse inquiries. Key duties include collecting accurate demographic data for billing, de-escalating sensitive situations with compassion, and collaborating with interdisciplinary teams to improve workflows. The position offers a supportive environment for individuals passionate about social justice and health equity, providing opportunities for professional growth through advocacy training and a mission-driven culture focused on serving underserved populations.






















