Office Support Specialist II
Not Disclosed•Full-TimeOn-site
location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About the Team
The Dr. Solomon Carter Fuller Mental Health Center is a 60-bed inpatient psychiatric facility dedicated to providing comprehensive, timely forensic evaluations to determine pre-trial competency and criminal responsibility. We also deliver quality, integrated care to support individual recovery through ongoing psychiatric treatment.
Our vision is an environment committed to preventing restraint and seclusion, where leadership and staff model compassion, caring, and hope. We strive to recognize individual strengths to foster self-determination, promote physical health, and help individuals forge lasting community alliances for a fulfilling life.
About the Role
We are seeking a talented and motivated Office Support Specialist II to support the Social Work Department, including admissions, discharge, and forensic liaison functions. This role involves performing both routine and complex administrative, secretarial, and clerical duties.
In this position, you will manage complex coordination, data management, and tracking. You will compose reports, create graphs, and handle word processing tasks while supporting clinical staff through scheduling meetings, distributing notices, and maintaining accurate records. You will serve as a key point of contact for the admissions intake process, ensuring legal information from court clinicians is distributed appropriately and that Universal Referral Packages are compiled and sent to community providers.
This is a full-time position working Monday through Friday from 8:00 AM to 4:00 PM, with weekends off.
Hiring Process
First consideration will be given to applicants who apply within the first 14 days of the posting. A criminal background check will be completed on the recommended candidate as required by regulations prior to hiring. Education, licensure, and certifications will be verified in accordance with Human Resources Division guidelines.
If you require a reasonable accommodation during the application or interview process, please contact EOHHS Candidate ADA Requests. For general questions regarding this requisition, contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. 4.
Equal Opportunity & Culture
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they feel they do not meet 100% of the job requirements. We encourage individuals who believe they have the necessary skills to thrive to apply for this role.
Vaccination Requirement: Title 101 CMR 23.00 requires certain agency staff to have received the COVID-19 and Influenza vaccinations, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. Successful candidates will be required to acknowledge and attest to their vaccination status for both.
Work location
Work model: On-site
Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
Boston, Massachusetts
Key Responsibilities
- check_circlePerform data entry and maintenance of information systems using MS Office and MHIS
- check_circleFacilitate admissions intake process through telephone support and information distribution
- check_circleDistribute legal information from court clinicians to facility staff and patient records
- check_circleCompile and distribute Universal Referral and Intrahospital Transfer packages
- check_circleAssist in the development of computer-based forms using Word, Excel, and Access
- check_circleTrack completion of annual human resource documentation and training files
- check_circleCollect and distribute weekly information on anticipated patient discharges
- check_circleComplete facility and Department of Mental Health database entries for patient tracking
- check_circlePerform miscellaneous clerical work including filing, mailings, and equipment operation
Requirements
- verified3 years administrative experience OR Associate's degree in business/public administration (max 2 years substitution) OR Associate's degree in other field (max 1 year substitution)
- verifiedCOVID-19 and Influenza vaccination or required mitigation measures
- verifiedCriminal background check clearance
Nice to Have
Knowledge of the principles and practices of office management. Use of general office equipment. Experience with the Self-Service Time and Attendance program. Ability to maintain accurate records. Knowledge and experience with the Mass Careers hiring program. Establish rapport and maintain harmonious working relationships with people from varied ethnic, cultural, and/or economic backgrounds. Bilingual or multilingual fluency.
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Skills, education and keywords
Skills: MS Word, Excel, Access, Power Point, Mhis, Meditech, Self-Service Time And Attendance Program, Mass Careers Hiring Program.
Education: Associate's or higher degree in business administration, management, or public administration (substitutes for up to 2 years experience); Associate's or higher degree in other fields (substitutes for up to 1 year experience).
Frequently asked questions about Office Support Specialist II at Commonwealth of Massachusetts
What does a Office Support Specialist II at Commonwealth of Massachusetts do?expand_more
Day-to-day, the Office Support Specialist II at Commonwealth of Massachusetts will perform data entry and maintenance of information systems using ms office and mhis; facilitate admissions intake process through telephone support and information distribution; distribute legal information from court clinicians to facility staff and patient records; and compile and distribute universal referral and intrahospital transfer packages.
What are the requirements for this Office Support Specialist II role?expand_more
Commonwealth of Massachusetts is looking for candidates who meet the following requirements: 3 years administrative experience OR Associate's degree in business/public administration (max 2 years substitution) OR Associate's degree in other field (max 1 year substitution); COVID-19 and Influenza vaccination or required mitigation measures; and Criminal background check clearance.
Where is the Office Support Specialist II role at Commonwealth of Massachusetts located?expand_more
Office Support Specialist II at Commonwealth of Massachusetts is based in Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a on-site role.
Is this Office Support Specialist II job remote, hybrid, or on-site?expand_more
Commonwealth of Massachusetts has listed this Office Support Specialist II role as on-site.
How much experience is required for this Office Support Specialist II role?expand_more
Office Support Specialist II at Commonwealth of Massachusetts typically requires 3+ years of relevant experience at the mid level level.
What skills do you need for the Office Support Specialist II role at Commonwealth of Massachusetts?expand_more
Key skills for Office Support Specialist II at Commonwealth of Massachusetts include MS Word; Excel; Access; Power Point; Mhis; Meditech; Self-Service Time And Attendance Program; and Mass Careers Hiring Program.
What education is required for Office Support Specialist II at Commonwealth of Massachusetts?expand_more
Educational requirements for this role: Associate's or higher degree in business administration, management, or public administration (substitutes for up to 2 years experience); and Associate's or higher degree in other fields (substitutes for up to 1 year experience).
What category does the Office Support Specialist II role belong to?expand_more
Office Support Specialist II at Commonwealth of Massachusetts is part of the healthcare & nursing job category on Recrutus.