Community Health Worker 1 (CHW 1)

About the Role

As an Outreach and Eligibility Worker (Health Services Advocate), you will serve as a vital bridge between Bay Area Community Health (BACH) and the diverse communities we serve. In this field-based role, you will determine eligibility for public assistance programs through interactive interviewing and fact gathering, ensuring that individuals and families gain access to essential health care coverage and services.

You will act as a liaison between BACH, community groups, and non-profit agencies, fostering strong partnerships that expand our reach. Your day-to-day involves conducting bi-lingual presentations on BACH programs, developing and translating health education materials, and assisting patients with follow-ups for health care eligibility. You will also participate in health fairs and community outreach events, helping to implement strategies that connect underserved populations with screenings, immunizations, and parent education.

Our Mission and Culture

BACH is committed to providing high-quality, accessible health care to all. We value our GUEST (Customer Service Model) and our Behaviors for Success, which guide every interaction you have with clients, colleagues, and community partners. We seek a self-starter who demonstrates a non-judgmental attitude, maintains strict client confidentiality, and possesses a deep respect for working with a diverse population across race, ethnicity, class, sexual orientation, and disability.

Hiring Process

Interested candidates should submit their application including a resume and cover letter detailing their relevant outreach experience and language proficiency. The selection process typically involves a review of qualifications followed by an interview with the Outreach Supervisor to discuss experience with public assistance programs and community engagement.

Equal Opportunity Employer

BACH is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider qualified applicants regardless of background, identity, or experience.

Work Environment

This role requires a flexible schedule, working Monday through Sunday, including day and evening hours. You will spend significant time working out in the community, traveling locally to visit other sites, and occasionally attending events that may require overnight travel. The position demands professionalism and the ability to maintain confidentiality in demanding workloads.