
This Customer Service Account Manager role at Associated Bank focuses on delivering exceptional support to HSA and TPA account holders while strengthening long-term client relationships. Key responsibilities include managing inbound calls and digital inquiries, coordinating solutions across internal teams, and maintaining accurate documentation within client management systems. The position offers a collaborative environment that values professional growth, continuous learning, and cross-functional exposure. Employees benefit from a supportive culture with opportunities for career advancement, community volunteer time, and comprehensive benefits including retirement plans and well-being programs. The role operates on a hybrid schedule with specific training hours followed by a 10:00am to 7:00pm shift.

















