
The Customer Relations Specialist serves as the welcoming face of a multi-specialty clinic, acting as the primary point of contact for patients and callers. Key responsibilities include greeting visitors, managing appointment check-ins and check-outs, verifying insurance and demographic details, collecting co-pays, and maintaining organized front office areas. The role also involves answering phones, assisting with scheduling, and accurately entering data into electronic health records while adhering to HIPAA guidelines. This position offers the appeal of working within an integrated care team to directly improve the patient experience in a fast-paced environment. The schedule includes weekday and Saturday shifts, and the role requires local travel between nearby clinic locations.

















