
The Front Office Manager role oversees Guest Services, Concierge, and Uniformed Services at two prominent Manhattan hotels located in the heart of Times Square. Key responsibilities include managing daily front desk operations, coaching and training staff, maximizing room revenue through strategic forecasting, and ensuring exceptional guest satisfaction across all touchpoints. This position appeals to hospitality professionals seeking to lead within a global portfolio of over 400 properties known for innovation and diverse brand offerings. The role offers the opportunity to work in a dynamic, high-traffic environment with a focus on service excellence and operational efficiency.


















