Patient Navigator
Not Disclosed•Full-TimeHybrid
location_on86-25, 53rd Avenue, Elmhurst, Queens, Queens County, New York, 11373, United States
About the Libertas Center
The Libertas Center for Human Rights at Elmhurst Hospital in Queens, NY, is a grant-funded program under the Department of Emergency Medicine. As a 501(c)(3) nonprofit and a teaching hospital for the Icahn School of Medicine at Mount Sinai, we provide immigrant survivors of torture and human rights violations in the New York City area with comprehensive medical, mental health, social, and legal services.
Our mission is to help survivors heal, regain independence, and restore hope and humanity in their lives. We utilize a strengths-based, client-centered, and trauma-informed case management approach, delivering services directly on-site and through coordination with partners within and outside the hospital. Beyond direct care, the Center builds capacity through education and training for medical and mental health providers, conducts research on best practices, and advocates for policies that address survivors' needs. Our multidisciplinary team uses an evidence-based approach to improve the well-being and quality of life for this vulnerable yet highly resilient population.
Work location
Work model: Hybrid
86-25, 53rd Avenue, Elmhurst, Queens, Queens County, New York, 11373, United States
New York, New York
Key Responsibilities
- check_circleServe as assigned Client Navigator for a panel of clients
- check_circleMaintain regular contact to ensure understanding of care plans and follow-up needs
- check_circleAccompany clients to appointments and explain visit logistics, referrals, and forms
- check_circleCo-facilitate orientation and health education groups for new clients
- check_circlePromote participation in wellness, client support, and community activities
- check_circleLiaise with local refugee and migrant organizations to identify clients for referral
- check_circleParticipate in case discussions and team meetings to share patient insights
- check_circleDocument encounters in accordance with program protocols and confidentiality standards
- check_circleCommunicate with clinical team staff to ensure coordinated support for assigned clients
- check_circleContribute to program evaluation and quality improvement activities
- check_circleIdentify barriers to care and work with staff to address transportation, language, or documentation issues
- check_circleSupport clients in accessing social services and community resources such as legal aid and housing
Requirements
- verifiedLived experience as a refugee, asylee, or migrant
- verifiedFluency in English and at least one language spoken by the clinic's patient population (e.g., Spanish, French, Bangla, Fulani)
- verifiedFluency in Spanish strongly preferred
Nice to Have
Experience working or volunteering in a community, social service, or health setting. Familiarity with NYC community resources and basic understanding of healthcare navigation. Comfort working collaboratively with interdisciplinary teams and individuals from diverse cultural backgrounds. Fluency in Spanish (strongly preferred), French, Bangla, Russian, Arabic, or another language represented by the clinic's clients.
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Frequently asked questions about Patient Navigator at Mount Sinai Health System
What does a Patient Navigator at Mount Sinai Health System do?expand_more
In this Patient Navigator at Mount Sinai Health System role, you will serve as assigned client navigator for a panel of clients; maintain regular contact to ensure understanding of care plans and follow-up needs; accompany clients to appointments and explain visit logistics, referrals, and forms; and co-facilitate orientation and health education groups for new clients.
What are the requirements for this Patient Navigator role?expand_more
To qualify for the Patient Navigator at Mount Sinai Health System position, applicants should have: Lived experience as a refugee, asylee, or migrant; Fluency in English and at least one language spoken by the clinic's patient population (e.g., Spanish, French, Bangla, Fulani); and Fluency in Spanish strongly preferred.
Where is the Patient Navigator role at Mount Sinai Health System located?expand_more
Patient Navigator at Mount Sinai Health System is based in 86-25, 53rd Avenue, Elmhurst, Queens, Queens County, New York, 11373, United States. This is a hybrid role.
Is this Patient Navigator job remote, hybrid, or on-site?expand_more
Mount Sinai Health System has listed this Patient Navigator role as hybrid.
How much experience is required for this Patient Navigator role?expand_more
Candidates for Patient Navigator at Mount Sinai Health System should have mid level.
What skills do you need for the Patient Navigator role at Mount Sinai Health System?expand_more
Key skills for Patient Navigator at Mount Sinai Health System include Case Management; Health Education; Patient Navigation; Spanish; French; Bangla; Russian; and Arabic.
What category does the Patient Navigator role belong to?expand_more
Patient Navigator at Mount Sinai Health System is part of the healthcare & nursing job category on Recrutus.