
This full-time Customer Service Representative role focuses on providing technical support for internet and voice services within a Spectrum call center in North Canton. The position involves handling inbound calls to troubleshoot technical issues, manage billing inquiries, and resolve customer problems while representing a Fortune 100 company. Key responsibilities include active listening, multi-tasking in a high-volume environment, and delivering a best-in-class customer experience. The role is appealing due to the comprehensive training provided, a supportive and energetic team culture, and opportunities for career growth within a large organization. The position is 100% on-site and requires flexibility to work various shifts, including nights, weekends, and holidays, with a specific training schedule from Sunday through Thursday.












