
This full-time Customer Relations Specialist role serves as the welcoming face of a residential clinic, acting as the first point of contact for patients and visitors. The position involves greeting patients, managing appointment check-in and check-out processes, verifying insurance and demographic details, and collecting co-pays. Key responsibilities also include answering phones, assisting with scheduling, maintaining organized front office areas, and accurately entering data into electronic health records while adhering to HIPAA guidelines. The role offers the appeal of working within an integrated care team to make a tangible difference in the patient experience. It is based at a residential facility with a standard Monday through Friday schedule, though local travel between nearby clinic sites is required. The position is ideal for organized professionals who thrive in fast-paced, patient-facing environments.














