
This on-site Customer Service Representative role at Spectrum focuses on providing technical support for internet and voice services to residential customers in North Canton. The position involves handling inbound calls to troubleshoot connectivity issues, managing billing inquiries, and resolving customer problems to ensure service continuity. Key responsibilities include active listening, multi-tasking within a high-volume environment, and maintaining professional communication standards. The role appeals to individuals seeking a supportive team culture within a Fortune 100 company, offering opportunities for continuous learning and career growth. The position requires flexibility to work second-shift schedules, including weekends and holidays, with an initial training period on Sunday through Thursday evenings.

















