
The Retail Customer Service Coordinator role at Marshalls involves leading a team of associates at the front of the store to ensure a positive customer experience. Key responsibilities include training and mentoring staff on service principles and loyalty programs, managing register assignments and break schedules, and resolving customer concerns promptly. The position offers an opportunity to work within a diverse, collaborative Fortune 100 company that prioritizes employee development and growth. The role is based on-site at the Phoenix location and requires a flexible schedule including nights and weekends.




