Customer Experience Coordinator
Not Disclosed•Full-TimeOn-site
location_on1087, East 35th Street, Kearney, Buffalo County, Nebraska, 68847, United States
About TJX Companies
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. As a Fortune 100 company and the world's leading off-price retailer, we embrace diversity, foster collaboration, and prioritize your development. Whether working in our global Home Offices, Distribution Centers, or Retail Stores—including Marshalls, TJ Maxx, HomeGoods, and more—you will find abundant opportunities to learn, thrive, and make an impact as part of our vibrant family.
About the Role
This position is designed to promote an excellent customer experience while overseeing a team of Associates at the front of the store. You will ensure prompt, courteous customer service and actively promote our loyalty programs. By leading by example, you will engage with all customers and maintain a clean, organized store environment.
In this role, you will create a positive internal and external customer experience, fostering a culture of honesty and integrity. You will take an active role in training and mentoring Associates on front-end principles, coaching them on personalizing the customer experience, and assigning registers to meet coverage needs. You will also address customer concerns promptly, ensure adherence to store plans and labor laws, and support store shrink reduction and safety goals.
Hiring Process
We maintain an open-door policy and a supportive work environment. Applicants with arrest or conviction records will be considered for employment. For more information regarding the application process, please contact a TJX representative.
Equal Opportunity & Culture
TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Work location
Work model: On-site
1087, East 35th Street, Kearney, Buffalo County, Nebraska, 68847, United States
Kearney, Nebraska
Key Responsibilities
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Frequently asked questions about Customer Experience Coordinator at The TJX Companies, Inc.
What does a Customer Experience Coordinator at The TJX Companies, Inc. do?expand_more
A Customer Experience Coordinator at The TJX Companies, Inc. is responsible for the following: Oversee a team of Associates at the front of store to ensure prompt customer service; Train and mentor Associates on front end principles and customer experience; Assign registers and coordinate breaks for all Associates; and Promote credit and loyalty programs to customers.
What are the requirements for this Customer Experience Coordinator role?expand_more
The TJX Companies, Inc. is looking for candidates who meet the following requirements: 1 year retail experience; and 6 months of leadership experience.
Where is the Customer Experience Coordinator role at The TJX Companies, Inc. located?expand_more
Customer Experience Coordinator at The TJX Companies, Inc. is based in 1087, East 35th Street, Kearney, Buffalo County, Nebraska, 68847, United States. This is a on-site role.
Is this Customer Experience Coordinator job remote, hybrid, or on-site?expand_more
The TJX Companies, Inc. has listed this Customer Experience Coordinator role as on-site.