Store Support
Not Disclosed•Full-TimeOn-site
location_on936, Southwest Davenport Street, Southwest Hills, Portland, Multnomah County, Oregon, 97201, United States
Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions that play a critical role in ensuring the highest level of customer satisfaction. Whether directing customers to store departments, answering questions on product order status, handling cash management, or ensuring program compliance, these roles are essential to the store's operational success.
About the Role
This position may involve ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct interaction with customers or vendors is sometimes required. Individuals in these positions must work cooperatively with other associates, vendors, and carriers, while remaining productive with little to some supervision.
Success in this role requires a detail-oriented approach, proven time management skills, and a high level of integrity at all times. Associates must respond to operational concerns of all team members and remain focused on store-specific business objectives while supporting key operational responsibilities.
Specific Positions
Specific titles within this category may include:
- Office Associate
- Order Fulfillment Associate
- Lot Associate
- Customer Service Representative
Work location
Work model: On-site
936, Southwest Davenport Street, Southwest Hills, Portland, Multnomah County, Oregon, 97201, United States
Portland, Oregon
Key Responsibilities
- check_circleEnsure outstanding customer order fulfillment experience
- check_circleMaintain program compliance and demonstrate high integrity
- check_circleAnswer customer questions regarding product order status
- check_circleSupport store-specific business objectives and operational goals
- check_circleProvide administrative services and handle cash management
- check_circleCoordinate with vendors and carriers to support operations
- check_circleAssist customers in the lot with inquiries and directions
Similar Job Opportunities
Skills, education and keywords
Education: Associates in Store Support positions.
Frequently asked questions about Store Support at The Home Depot
What does a Store Support at The Home Depot do?expand_more
A Store Support at The Home Depot is responsible for the following: Ensure outstanding customer order fulfillment experience; Maintain program compliance and demonstrate high integrity; Answer customer questions regarding product order status; and Support store-specific business objectives and operational goals.
Where is the Store Support role at The Home Depot located?expand_more
Store Support at The Home Depot is based in 936, Southwest Davenport Street, Southwest Hills, Portland, Multnomah County, Oregon, 97201, United States. This is a on-site role.
Is this Store Support job remote, hybrid, or on-site?expand_more
The Home Depot has listed this Store Support role as on-site.
How much experience is required for this Store Support role?expand_more
Candidates for Store Support at The Home Depot should have entry level.
What education is required for Store Support at The Home Depot?expand_more
Educational requirements for this role: Associates in Store Support positions.
What category does the Store Support role belong to?expand_more
Store Support at The Home Depot is part of the retail job category on Recrutus.
About The Home Depot
Home Depot, a retail company based in Atlanta, Georgia, specializes in home improvement solutions through its extensive network of stores. The company operates over 2,300 locations across all 50 U.S. states, Canada, Mexico, and other territories, serving customers seeking tools, building materials, and expert guidance for home projects. Its mission centers on empowering individuals to enhance their living spaces through accessible products and services.
As a Fortune 500 entity, the organization emphasizes a culture of dedication and expertise among its workforce, aligning employee contributions with customer needs. The company’s reach extends beyond traditional retail, reflecting its commitment to community-focused support in home-building and renovation. With a presence in multiple international markets, Home Depot maintains a structured approach to operational consistency while adapting to regional customer expectations.
The company’s operational scale and focus on practical, customer-driven solutions position it as a staple in the home improvement industry. By prioritizing employee development and customer satisfaction, Home Depot sustains its role as a key player in the retail sector, offering career opportunities across diverse roles and locations.
Browse more roles: All The Home Depot jobs, retail jobs on Recrutus.