Customer Service Associate
Not Disclosed•Full-TimeOn-site
location_on166, Cumberland Street, City of Rochester, Monroe County, New York, 14605, United States
About the Role
As a Customer Experience Associate at Walgreens, you are the face of our brand, responsible for modeling and delivering a distinctive and delightful customer experience. You will engage with customers and patients by greeting them warmly and offering assistance with products and services, ensuring every interaction leaves a positive impression.
Your day involves more than just processing transactions; you will share customer service best practices with the team, embodying key interpersonal habits like proactive help, identifying needs, and servicing until satisfaction. From the checkout counter to the photo area, you will ensure courteous, friendly, and efficient service while maintaining a clean, neat, and orderly store environment.
Hiring Process
We are looking for candidates who are willing to work a flexible schedule, including evenings and weekend hours. While prior retail experience and familiarity with Walgreens are preferred, we welcome applicants with a passion for service.
Equal Opportunity
Walgreens is an Equal Opportunity Employer, including disability and veterans. We consider employment of qualified applicants with arrest and conviction records. The actual compensation offered will depend on various factors including geography, skills, education, and experience.
Work location
Work model: On-site
166, Cumberland Street, City of Rochester, Monroe County, New York, 14605, United States
City of Rochester, New York
Key Responsibilities
- check_circleEngage customers to resolve issues and answer questions
- check_circleModel customer service best practices and share with team members
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Frequently asked questions about Customer Service Associate at Walgreens
What does a Customer Service Associate at Walgreens do?expand_more
In this Customer Service Associate at Walgreens role, you will engage customers to resolve issues and answer questions; model customer service best practices and share with team members; recommend items for sale and suggest trade-up or companion products; and construct and maintain promotional, seasonal, and sale merchandise displays.
What are the requirements for this Customer Service Associate role?expand_more
Walgreens is looking for candidates who meet the following requirements: Must be fluent in reading, writing, and speaking English; and Willingness to work flexible schedule, including evenings and weekend hours.
Where is the Customer Service Associate role at Walgreens located?expand_more
Customer Service Associate at Walgreens is based in 166, Cumberland Street, City of Rochester, Monroe County, New York, 14605, United States. This is a on-site role.
Is this Customer Service Associate job remote, hybrid, or on-site?expand_more
Walgreens has listed this Customer Service Associate role as on-site.