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  1. Home
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  3. retail
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  5. Customer Service Associate
Walgreens logo

Customer Service Associate

Not Disclosed•Full-TimeOn-site

location_on6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States

Apply Now

About the Role

As a Cashier at Walgreens, you are the face of our brand, responsible for modeling and delivering a distinctive and delightful customer experience. You will be the first point of contact for customers, engaging them with courtesy and efficiency while ensuring their needs are met from the moment they enter the store.

Your day involves more than just processing transactions; you will actively assist customers with products and services, resolve issues, and answer questions to foster a positive environment. You will also share customer service best practices with your team, embodying Walgreens service traits such as offering proactive help and ensuring customers are satisfied before they leave.

Beyond the register, you will play a key role in store operations by maintaining clean and well-merchandised counters and shelves, constructing displays, and managing inventory. You will also support specialized areas like the photo department and web pick-up services, ensuring a seamless experience for all shoppers.

Hiring Process

We are looking for candidates who are willing to work a flexible schedule, including evenings and weekends. While prior retail experience is preferred, we are committed to providing the training and resources you need to succeed.

Equal Opportunity Employer

Walgreens is an Equal Opportunity Employer, including disability/veterans. We consider employment of qualified applicants with arrest and conviction records. We are committed to building a diverse workforce and fostering an inclusive culture where everyone can thrive.

Work location

Work model: On-site

location_on

6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States

Worthington, Ohio

Key Responsibilities

  • check_circleRegister sales on assigned cash register and process voids, returns, and exchanges

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Frequently asked questions about Customer Service Associate at Walgreens

What does a Customer Service Associate at Walgreens do?expand_more
In this Customer Service Associate at Walgreens role, you will register sales on assigned cash register and process voids, returns, and exchanges; engage customers by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive customer experience; and recommend items for sale and suggest trade-up or companion items to customers.
What are the requirements for this Customer Service Associate role?expand_more
Walgreens is looking for candidates who meet the following requirements: Must be fluent in reading, writing, and speaking English; and Willingness to work flexible schedule, including evenings and weekend hours.
Where is the Customer Service Associate role at Walgreens located?expand_more
Customer Service Associate at Walgreens is based in 6817, Hayhurst Street, Worthington Estates, Worthington, Sharon Township, Franklin County, Ohio, 43085, United States. This is a on-site role.
Is this Customer Service Associate job remote, hybrid, or on-site?expand_more
Walgreens has listed this Customer Service Associate role as on-site.
check_circle
Engage customers by greeting them and offering assistance with products and services
  • check_circleResolve customer issues and answer questions to ensure a positive customer experience
  • check_circleRecommend items for sale and suggest trade-up or companion items to customers
  • check_circleKeep counters and shelves clean, well merchandised, and maintain inventory records
  • check_circleConstruct and maintain displays including promotional, seasonal, and sale merchandise
  • check_circleAssist with separation of food items and product placement as specified by policies
  • check_circleProvide customer service in the photo area including digital passport and print services
  • check_circleImplement company asset protection procedures to identify and minimize profit loss
  • check_circleAssist with exterior and interior maintenance to ensure a clean and orderly store condition
  • check_circleEnsure compliance with state and local laws regarding regulated products like alcohol and tobacco
  • check_circleMonitor web pick-up orders, fill them, and deliver orders to customers at the store
  • Requirements

    • verifiedMust be fluent in reading, writing, and speaking English
    • verifiedWillingness to work flexible schedule, including evenings and weekend hours

    Nice to Have

    Six months of experience in a retail environment. Prior work experience with Walgreens.

    Walgreens cover image
    Walgreens logo
    Company

    Walgreens

    Industry

    Retail Pharmacies

    Headquarters

    Deerfield, IL

    Open Roles

    104

    Walgreens operates as a prominent retail pharmacy chain headquartered in Deerfield, Illinois. Established in 1901, the organization has maintained a long-standing commitment to community care for over a century. The company currently manages a network of approximately 8,500 stores across the United States and Puerto Rico, serving nearly 9 million customers and patients daily through its physical locations and digital platforms. The workforce comprises around 220,000 team members, including nearly 90,000 healthcare service providers dedicated to delivering medical and wellness support. Walgreens focuses on building trusted relationships to foster healthier futures for its diverse stakeholders, aiming to be the primary choice for retail pharmacy and health services. The enterprise combines traditional retail operations with modern omni-channel strategies to meet the evolving needs of its market.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    Entry Level

    Job Type

    Full-Time

    Skills Required

    Cash RegisterInventoryStore SystemsStore EquipmentDigital Passport Photo ServicePoster Print
    Not Disclosed
    arrow_forward
    How much experience is required for this Customer Service Associate role?
    expand_more
    Candidates for Customer Service Associate at Walgreens should have entry level.
    What skills do you need for the Customer Service Associate role at Walgreens?expand_more
    Key skills for Customer Service Associate at Walgreens include Cash Register; Inventory; Store Systems; Store Equipment; Digital Passport Photo Service; Poster Print; Creative Machine; and Picture Care Plus.
    What category does the Customer Service Associate role belong to?expand_more
    Customer Service Associate at Walgreens is part of the retail job category on Recrutus.

    About Walgreens

    Walgreens operates as a prominent retail pharmacy chain headquartered in Deerfield, Illinois. Established in 1901, the organization has maintained a long-standing commitment to community care for over a century. The company currently manages a network of approximately 8,500 stores across the United States and Puerto Rico, serving nearly 9 million customers and patients daily through its physical locations and digital platforms. The workforce comprises around 220,000 team members, including nearly 90,000 healthcare service providers dedicated to delivering medical and wellness support. Walgreens focuses on building trusted relationships to foster healthier futures for its diverse stakeholders, aiming to be the primary choice for retail pharmacy and health services. The enterprise combines traditional retail operations with modern omni-channel strategies to meet the evolving needs of its market.

    Browse more roles: All Walgreens jobs, retail jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in North CarolinaJobs in TennesseeAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsSales jobsIT jobsAccounting & Finance jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Creative Machine
    Picture Care Plus
    English
    Accessibility