
The Software Engineering Group Manager leads enterprise-wide technology operations supporting over 100 critical applications across Java, Linux, and Windows platforms. This role is based in Pittsburgh, Strongsville, Dallas, or Phoenix and requires managing a 24x7 environment to ensure service stability and rapid incident response. Key responsibilities include owning incident, change, and problem management, overseeing event platforms, and coordinating across infrastructure and business teams to minimize customer impact. The position appeals to leaders seeking to drive operational excellence, reduce risk, and enhance customer experience within a supportive, inclusive culture. The role involves managing large distributed teams, translating technical issues into business outcomes, and fostering innovation while maintaining strict compliance standards. This is an in-office position focused on building resilient systems and developing talent.



















