Software Engineering Group Mgr

About the Team

At PNC, our people are our greatest differentiator and competitive advantage. We are united in delivering the best experience for our customers, working together to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company's success.

About the Role

As a Director of the SRC within PNC's Technology organization, you will lead enterprise-wide technology operations supporting 100+ critical applications across Java, Linux, and Windows platforms. Based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, or Phoenix, AZ, this role is accountable for ensuring service stability, rapid incident response, and operational excellence across a 24x7 environment.

You will own incident, change, and problem management, oversee event management platforms, and drive coordination across infrastructure, engineering, vendors, and Line of Business teams. This leader plays a critical role in reducing operational risk, improving resilience, and enhancing customer experience across mission-critical services. You will manage multiple development projects and application support functions, allocating resources during the application development life cycle and maintaining relationships with clients to ensure implementation quality.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

Our Values and Culture

PNC Employees take pride in our reputation. We expect our people managers to:

• Include Intentionally: Cultivate diverse teams and inclusive workplaces to expand thinking.
• Live the Values: Role model our values with transparency and courage.
• Enable Change: Take action to drive change and innovation that will transform our business.
• Achieve Results: Take personal ownership to deliver results and empower others in decision-making.
• Develop the Best: Raise the bar with every talent decision and guide the achievement of all employees and customers.

Hiring Process & Application

This position is generally expected to be posted for two business days from 05/15/2026, though the window may vary at business discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com with "accommodation request" in the subject line, including your name, job ID, and preferred contact method. You may also call 877-968-7762 and say "Workday" for assistance. All information provided will be kept confidential.

Equal Opportunity & Compliance

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. We foster an inclusive and accessible workplace and provide reasonable accommodations to employment applicants and qualified individuals with a disability.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California residents may refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information in our hiring practices.