Customer Services Jobs

The Warehouse Manager role within the Offshore Wind Services team oversees end-to-end warehouse operations, ensuring efficient material flow from receiving to shipping for wind farm projects. Key responsibilities include managing customs operations, leading compliance and safety initiatives, and implementing LEAN methodologies to optimize inventory accuracy and productivity. The position involves developing team training plans, managing operational budgets, and driving continuous improvement to meet customer delivery commitments. This opportunity appeals to candidates seeking a challenging career in the renewable energy sector with a focus on professional growth and a collaborative culture. The role is fully remote, offering flexibility while contributing to significant environmental goals.

This full-time Branch Customer Service Representative role is based in a Johns Creek, Georgia office and serves as the primary point of contact for over 14 million members of The Auto Club Group. The position involves greeting customers, selling membership and travel products, processing payments, and resolving inquiries to ensure member satisfaction. Key responsibilities include generating leads, conducting outbound promotional calls, and providing administrative support to sales staff during peak times. The role appeals to candidates seeking a stable career with a century-old brand, offering clear pathways for advancement into insurance, travel, or claims departments. Employees benefit from a supportive, inclusive culture, comprehensive health and retirement benefits, and professional development opportunities. This is an on-site position requiring the ability to work in a fast-paced environment, including irregular hours and weekends.

The Career Services Coach role supports students, graduates, and alumni in achieving employment through strategic coaching and professional development. Key responsibilities include conducting one-on-one coaching sessions, facilitating resume workshops and mock interviews, and maintaining accurate records within the CampusVue system. The position also involves proactive job search assistance, employer outreach to identify opportunities, and ensuring compliance with regulatory standards. This role appeals to candidates passionate about career counseling and student success, offering a collaborative environment within the Career Services team. The position operates on a hybrid schedule with flexible day or afternoon/evening shifts, combining on-site interaction with remote connectivity to support the diverse needs of the student population.

The Student Accounts & Services Manager leads the student finance and accounts receivable team within Covista, a major healthcare education organization. This role oversees daily operations, staff development, and service quality to ensure students receive accurate and compassionate financial support. Key responsibilities include coaching the Account Management team, managing staffing and scheduling, resolving escalated student inquiries, and ensuring compliance with federal financial aid regulations. The position appeals to leaders seeking to make a tangible impact on healthcare workforce development within a collaborative culture that values professional growth and innovation. The role operates on a hybrid schedule requiring four days in the office per week.

The Manager Information Services - Integration Design role leads the strategy, implementation, and lifecycle management of content systems within CHRISTUS Health. This position involves managing a team of associates through training, mentoring, and performance reviews while overseeing multiple complex projects. Key responsibilities include driving process improvements in application services, managing multi-million-dollar departmental budgets, and ensuring efficient resource utilization across the organization. The role appeals to candidates seeking a leadership position in a collaborative healthcare environment where innovation and practical solutions are prioritized. The position is full-time with standard business hours, though flexibility is required for critical implementations and occasional travel.

This Assistant Store Manager role supports the Computer Services department at Micro Center, a leading retailer specializing in computer products and repair services. The position focuses on maintaining operational safety, managing the service department budget and P&L, and ensuring high customer satisfaction through effective team leadership. Key responsibilities include overseeing technical certifications, managing staffing and training, and driving sales and productivity goals within a high-volume retail environment. The role appeals to candidates seeking career growth within a company that values passion, energy, and commitment, offering opportunities for advancement and comprehensive benefits including tuition reimbursement and a 401k match. The position requires on-site presence with flexible shifts including mornings, nights, and weekends.

The Director Culinary Services role leads kitchen and dining operations within a senior living community, focusing on creating a supportive environment where residents thrive. Key responsibilities include managing culinary staff, overseeing daily food production and safety compliance, and collaborating with residents to design appealing menus. The position also involves budget management, vendor relations, and executing special dining events. This opportunity is appealing for its supportive culture, strong benefits package including health insurance and retirement matching, and clear pathways for career advancement. The role is based on-site at a community location and may include occasional driving for vendor or event coordination.

The Manager, Customer Success Operations role at Duck Creek Technologies oversees the operational efficiency of the Customer Success team within the property and casualty insurance sector. Key responsibilities include optimizing workflows, analyzing data to drive customer retention and growth, and serving as the primary liaison between customer success teams and internal departments like engineering and product. The position involves advocating for customer needs, managing complex stakeholder relationships, and contributing to contract renewals. This opportunity appeals to candidates seeking a flexible-first work environment with intentional in-person collaboration, offering the chance to transform a major industry while working within a culture that prioritizes authenticity, inclusion, and professional development.

This full-time Service Desk Agent I role supports the end-user community at Keck Medicine of USC hospitals and clinics. The position involves acting as the primary point of contact for IT issues, diagnosing problems with clinical software, operating systems, and network connectivity, and resolving hardware or software incidents via phone, email, or in-person. Key responsibilities include managing tickets in the Footprints system, provisioning user accounts in Active Directory, installing software, and providing basic training on Microsoft applications. The role offers the opportunity to work within a collaborative healthcare IT team, contributing to patient and student safety while developing technical troubleshooting skills. The position requires working rotating shifts and is based on-site at USC locations.

This full-time Service Dispatch Specialist role at Securitas Technology involves coordinating alarm service operations as the primary liaison between customers and field technicians. Key responsibilities include managing daily technician schedules, creating and assigning service tickets, forecasting workload, and communicating status updates to clients. The position offers a collaborative environment focused on safety and security, with opportunities for professional growth through paid training and merit-based advancement. The role operates on a standard Monday through Friday schedule with flexible shift options available.

This full-time bilingual customer service role supports wholesale and retail clients at Sherwin-Williams locations within a 20-mile radius of Wilmington, North Carolina. The position involves assisting customers in person and by phone to determine needs, recommending paint and coating solutions, and processing sales transactions. Key responsibilities include mixing and tinting products to specifications, maintaining inventory and store displays, and achieving monthly sales goals. The role appeals to candidates seeking a stable career with a company that invests in employee growth, offers flexible benefits, and fosters an inclusive community. The position requires a valid driver's license and the ability to lift up to 70 pounds, combining customer interaction with hands-on product knowledge.

This fully remote Systems Administrator role within the IT Infrastructure team focuses on managing access services for a national organization. The position involves troubleshooting Active Directory, Group Policy, and multi-factor authentication issues while ensuring the security and integrity of digital resources. Key responsibilities include resolving user access requests, supporting remote access technologies, and documenting solutions within ITSM tools. The role appeals to candidates seeking a collaborative environment with opportunities to work on critical security infrastructure. The position requires flexibility for limited travel and occasional on-call duties, offering a stable career path in a structured government support setting.

The Hospital / Institutional Customer Representative role is based in Seattle, WA, and serves as a vital member of the Hospital Customer Team within the healthcare division. The position focuses on understanding the needs of healthcare providers and Managed Care Organizations to drive customer strategy and improve health outcomes. Key responsibilities include customizing product discussions to address specific client needs, acting as a primary point of contact for select accounts, and collaborating with cross-functional teams to develop tailored solutions. The role appeals to candidates seeking a mission-driven environment where they can influence better patient care while engaging in strategic account management. The work arrangement follows a hybrid model with three days on-site per week, supplemented by approximately 10% travel within the territory to meet with key stakeholders.

This full-time Bilingual Customer Service Specialist role is based at a Sherwin-Williams retail location in Timonium and focuses on supporting both wholesale and retail clients. The position requires fluency in English and Spanish to assist customers with product inquiries, recommend solutions, and process sales transactions accurately. Key responsibilities include mixing and tinting paint to specifications, maintaining inventory and store displays, and achieving monthly sales goals. The role offers a collaborative environment with access to comprehensive health benefits, retirement plans, and paid time off. Candidates must be physically capable of lifting heavy materials and holding a valid driver's license for potential delivery duties.

This full-time administrative assistant role supports the Directors of the Educational Services Department within a district office. The position involves coordinating director schedules, managing district-wide staff development logistics, and organizing committee meetings for curriculum and assessment. Key responsibilities include maintaining student databases for various programs, assisting with state testing processes, and providing technical support for educational technology applications and website upkeep. The role appeals to detail-oriented individuals seeking to contribute to an optimal educational environment through effective organization and data management. The position offers a stable 12-month schedule with opportunities to work independently and utilize diverse software tools in a collaborative office setting.

The Manager, Patient Services Analytics role at Beghou involves leading data-driven strategies to optimize patient support programs within the life sciences sector. Key responsibilities include designing advanced analytics solutions using machine learning and NLP, managing reporting for hub services and specialty pharmacy operations, and partnering with cross-functional teams to improve patient access and therapy adherence. This position appeals to professionals seeking to leverage technical expertise in Python and SQL to solve complex healthcare challenges while contributing to a mission focused on improving patient outcomes. The role offers a flexible hybrid work arrangement, a collaborative culture that values innovation, and opportunities for professional growth through mentorship and training.

The Office Associate II role within the Department of Health and Human Services supports the Division of Support Enforcement & Recovery in Biddeford. This full-time position involves processing legal and administrative documents, managing correspondence, and providing customer service to families regarding child support matters. Key duties include scheduling genetic testing, maintaining case files, and communicating with parents and legal entities. The position offers partial telework flexibility and occasional travel. The role is appealing for its mission-driven focus on family economic stability and access to a comprehensive benefits package, including paid parental leave, health insurance coverage, and retirement contributions.

The Health Unit Coordinator role in Surgical Services at the Saint Marys Campus provides essential organizational and clerical support to the patient care team. Key responsibilities include managing supply orders, responding to patient call lights, and assisting with electronic health record documentation to ensure seamless communication across the care continuum. This position appeals to candidates seeking a career at a top-ranked healthcare institution known for its patient-first culture and investment in employee development. The role offers full-time hours with flexible scheduling options including days and evenings, while avoiding weekend shifts, within a collaborative environment that values continuous improvement and professional growth.

This senior software engineering role within Apple's Identity Management Services team focuses on building scalable, secure infrastructure that supports billions of user interactions across platforms like iCloud, Apple Pay, and the App Store. Key responsibilities include designing and developing high-performance distributed systems for authentication and user lifecycle management, leading architectural decisions for REST and RPC services, and integrating machine learning capabilities into identity workflows. The position offers the opportunity to work with cutting-edge technologies in a dynamic environment where contributions directly impact global operations. It appeals to engineers passionate about innovation at scale, offering a collaborative culture with top-tier talent and the chance to drive technical excellence in mission-critical systems.

The Head of Services role is a senior leadership position within Effectus, a fast-growing global consulting firm based in Miami. This hybrid position involves leading Business Intelligence and Business Process Outsourcing teams to drive service-based transformation for major clients. Key responsibilities include acting as a principal consultant, developing strategic project plans, managing stakeholder relationships, and providing thought leadership to optimize client business processes. The role appeals to candidates seeking to shape the future of a scale-up firm while fostering a collaborative, employee-centric culture. It offers the opportunity to work with innovative methodologies and technology-enabled solutions in a dynamic environment.

The Admissions Customer Service Representative role supports the Graduate Admissions Processing department at the University of Arkansas by serving as the primary point of contact for prospective students. Key responsibilities include responding to inquiries via phone, email, and in person, managing application-related questions, and performing accurate data entry while coordinating with internal partners. The position appeals to candidates seeking a supportive environment within a top-tier research university that values work-life balance and offers a comprehensive benefits package including tuition waivers and retirement contributions. This temporary, full-time position is based on the Fayetteville campus and involves handling sensitive information with cultural sensitivity and strong communication skills.

The Manager, Analytics Services role leads a multidisciplinary team dedicated to enhancing consumer and patient experiences within the call center and healthcare sectors. Key responsibilities include defining strategic analytics requirements, designing scalable data solutions using tools like Databricks and Power BI, and driving process improvements to optimize operational performance. The position offers the opportunity to mentor staff, manage complex projects, and influence executive decision-making through data-driven insights. This role is appealing for its focus on clinical excellence and continuous learning within a supportive culture that values diversity and inclusion. The position is fully remote, allowing professionals to work from eligible states while contributing to a mission of improving health every day.

This senior management role leads proposal development for US state and local health and human services initiatives within a fast-paced environment. The position involves overseeing complex projects, developing strategic win themes, and managing relationships with key stakeholders and clients. Key responsibilities include interpreting RFPs, crafting high-level executive summaries, and mentoring junior team members while collaborating with cross-functional groups to produce compliant, persuasive content. The role is appealing for its opportunity to drive strategic alignment in the health sector, offering a dynamic culture that values original writing and professional growth. The position requires a blend of leadership, expert writing, and project management skills to navigate high-pressure deadlines.

This senior management role leads proposal development for US state and local health and human services initiatives within a fast-paced environment. The position involves overseeing complex projects from RFP analysis through final submission, developing strategic win themes, and crafting high-level executive summaries. Key responsibilities include managing stakeholder relationships, mentoring junior writers, and collaborating with cross-functional teams to translate technical details into persuasive narratives. The role appeals to candidates seeking to drive mission-critical outcomes in the health sector while enjoying a culture that values professional growth, resilience, and collaborative problem-solving. The position requires a blend of strategic leadership and hands-on writing expertise to support high-value government contracts.

This senior management role leads proposal development for US state and local health and human services initiatives within a fast-paced environment. The position involves overseeing complex projects from RFP analysis through final submission, developing strategic win themes, and crafting high-level executive summaries. Key responsibilities include managing stakeholder relationships, mentoring junior writers, and collaborating with cross-functional teams to translate technical details into persuasive narratives. The role appeals to candidates seeking to drive mission-critical outcomes in the healthcare sector while enjoying a culture that values original writing and professional growth. The position requires a blend of strategic leadership and hands-on content architecture to support high-value bids.