Student Accounts & Services Manager
Not Disclosed•Full-TimeHybrid
location_onBrasi's Pizzeria, 5328, Lincoln Avenue, Lisle, DuPage County, Illinois, 60532, United States
About Covista
Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. As the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University, we expand access to healthcare careers and address the U.S. healthcare workforce shortage at scale.
Our colleagues come from a wide range of backgrounds in business, academia, healthcare, government, and nonprofits. We operate on a culture where doing exceptional work and making a meaningful difference for students and society are one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions, and see the tangible impact of their work on healthcare education and workforce development. What makes working at Covista distinctive is our impact: our faculty and colleagues don't just support healthcare education—they shape it. This is solving real problems for real people in real communities while advancing careers.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Work location
Work model: Hybrid
Brasi's Pizzeria, 5328, Lincoln Avenue, Lisle, DuPage County, Illinois, 60532, United States
Lisle, Illinois
Key Responsibilities
- check_circleLead, coach, and support the Account Management team to enhance service quality
- check_circleReview customer service practices and recommend operational workflow improvements
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Financial Aid, Student Information Systems, Title Iv, Military/veteran Affairs.
Education: Bachelor's degree required; Master's degree strongly preferred.
Frequently asked questions about Student Accounts & Services Manager at Covista
What does a Student Accounts & Services Manager at Covista do?expand_more
Day-to-day, the Student Accounts & Services Manager at Covista will lead, coach, and support the account management team to enhance service quality; review customer service practices and recommend operational workflow improvements; develop and monitor staff schedules to ensure effective coverage and service quality; and assist with department staffing plans and budget considerations to manage resources.
What are the requirements for this Student Accounts & Services Manager role?expand_more
Covista is looking for candidates who meet the following requirements: Bachelor's degree required; Master's degree strongly preferred; Minimum of 4 years of combined professional experience, including prior people management experience; Working knowledge of federal and state financial aid regulations, including Title IV requirements; and Proficiency in Microsoft Office and financial aid or student information systems.
Where is the Student Accounts & Services Manager role at Covista located?expand_more
Student Accounts & Services Manager at Covista is based in Brasi's Pizzeria, 5328, Lincoln Avenue, Lisle, DuPage County, Illinois, 60532, United States. This is a hybrid role.