
The Universal Banker role is a full-time branch position focused on delivering exceptional customer experiences for both consumer and business banking clients. Key responsibilities include educating customers on banking solutions, managing digital engagement, handling loan inquiries, and ensuring compliance with anti-money laundering and fraud prevention standards. The position requires active lobby management, resolving customer issues, and identifying opportunities to expand banking relationships. This role appeals to individuals seeking a dynamic environment that values empathy, digital fluency, and entrepreneurial thinking. It offers the opportunity to work within a collaborative team culture that promotes belonging and professional growth. The position is based on-site in Syracuse, New York, and requires adaptability to handle diverse banking needs ranging from account openings to complex problem resolution.






















