
This full-time role within Bank of America's Consumer Investments division supports Merrill clients and internal partners through efficient money movement operations. The position involves processing routine financial transactions, managing account data, and handling inbound and outbound communications while maintaining a strong focus on fraud prevention and security. Key responsibilities include adhering to established procedures, resolving standard client inquiries, and escalating complex issues to management. The role appeals to candidates seeking a stable career in a diverse and inclusive environment that prioritizes employee wellness and professional growth. Located in Jacksonville, Florida, the position operates on a standard first-shift schedule with opportunities to develop skills in operational discipline and process improvement.



















