
This remote Dental Inbound Contacts Representative role serves as the primary point of contact for members and providers within the Consumer Contacts team. The position involves managing over 40 daily inbound calls to address benefit inquiries, resolve service issues, and escalate complex grievances while maintaining detailed documentation. The role appeals to individuals seeking a meaningful impact in the healthcare sector, offering the opportunity to build trust and support community well-being through empathetic customer service. The position requires a dedicated home office setup and involves a structured training period followed by flexible shift scheduling within Eastern Time hours.




